Old Dominion Auto Insurance Review (2024)

What You Should Know About Old Dominion

Credit rating agencies review and rate insurance companies on their financial strength. The ratings indicate if the company is likely to provide a payout when customers file a claim.

Old Dominion is a part of the Main Street America Insurance Group. As a result, rating agencies haven’t reviewed Old Dominion. However, looking at Main Street America’s ratings will help you determine if you’ll receive a payout when you file a claim.

The Main Street America Insurance Group has been rated an A by A.M. Best and S&P and an A1 by Moody’s. These ratings indicate that customers will receive a payout from Old Dominion.

The Better Business Bureau (BBB) regularly rates companies on business practices. Main Street America has been rated an A+ by the BBB, indicating that the company is trustworthy and transparent with customers.

Does Old Dominion Insurance have any complaints?

The Better Business Bureau (BBB) and the National Association of Insurance Commissioners (NAIC) allow insurance customers to list complaints. The organizations then review the complaints made about insurance companies.

The organizations haven’t completed Old Dominion Insurance reviews. However, both organizations have reviewed the Main Street America Insurance Group.

At the time of this review, the BBB has received eight complaints about Main Street America during the past three years. All eight complaints have been about the company’s products and services.

The NAIC has received three complaints about Main Street America. However, according to the organization, Main Street America has a complaint index ratio of 0.72, indicating fewer complaints than a similarly-sized company.

How can you file Old Dominion Insurance claims?

Customers can make Old Dominion Insurance auto claims online or by phone. The best option depends on your preferred method of communication. Those preferring to file online can fill out an online form on the company website.

If you prefer to speak with a representative, you can reach the Old Dominion Insurance Company claims phone number by calling 877-425-2467. The representative will go through each section of the claims form and ensure the company has all the necessary information.

How can you pay for Old Dominion Insurance?

Customers that buy Old Dominion auto insurance can make payments in multiple ways, including:

• Automatic electronic funds transfer (EFT)
• Online
• Phone
• Mail

The easiest method is EFT, as the funds are automatically transferred directly from your bank. However, you can also pay as your bill comes due. An Old Dominion Insurance login provides the ability to make online payments on the company website.

Those preferring to pay by phone can reach the automated Old Dominion Insurance phone number by calling 866-335-0509. The methods of payment for policyholders that pay online or by phone include:

• Debit card
• Credit card
• Checking account
• Savings account

You can also choose to pay your bill through the mail. Each billing statement includes a tearable payment stub that you can submit with a check and the enclosed envelope. However, this method takes longer for payments to be processed.

What is the history of Old Dominion Insurance?

The Old Dominion Insurance Company began in 1981. The Mutual Assurance Company bought Old Dominion in 1992, holding it until 1996 when its parent company merged with the Main Street America Financial Corporation.

Today, Old Dominion remains a subsidiary of Main Street America, providing affordable auto insurance to customers in Florida and Georgia. The company’s headquarters are in Jacksonville, Florida.

Old Dominion Insurance Coverage Options

Insurance companies price coverages individually, allowing drivers to customize their policy. However, most states require drivers to carry a certain amount of coverage, known as minimum coverage, usually consisting of liability.

Purchasing all of the standard types of insurance is called full coverage. Some lenders require drivers to carry full coverage until they pay off the car. Even after you pay off the vehicle, keeping full coverage ensures protection during any incident.

The following table shows the standard types of car insurance provided by Old Dominion.

In addition to the standard coverages, Old Dominion offers options that customers can add to a policy. The following are some of the popular choices to add to a policy.

• New vehicle replacement: Pays for replacing your vehicle when it’s totaled.
• Accident forgiveness: Rates remain the same after your first at-fault accident.
• Full safety glass: Fix your damaged window or windshield without a deductible.

Adding optional coverages increases Old Dominion auto insurance quotes.

Old Dominion Insurance Rates Breakdown

Car insurance companies consider multiple factors when determining rates. Some of the common factors include:

• Age
• Gender
• Location
• Driving record

Since companies use various factors to determine rates, every driver has a different price. As a result, it’s impossible to provide an accurate estimate without knowing specific information about the driver.

However, comparing the average rates of different companies provides a good idea of the most cost-effective options. The following chart shows how the annual average minimum and full coverage Old Dominion auto insurance rates with other companies.

As you can see, while the average Old Dominion Insurance quote isn’t the lowest, the company is competitive.

Old Dominion Discounts Available

While Old Dominion has affordable rates, high-risk drivers will still experience higher rates. Fortunately, companies provide various auto insurance discounts that customers can combine to lower rates. The following table shows some of the most common Old Dominion auto insurance company discounts.

Old Dominion Insurance Auto Discounts

While this table shows the most popular deals, other saving opportunities might be available. Asking a representative about all discounts will help you obtain the lowest possible rates.