Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Jan 4, 2021

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Things to Remember

  • The General is best known for offering drivers cheap auto insurance, but canceling your auto insurance policy with them could cost you money.
  • Many auto insurers offer their members easy ways to cancel their policies, but this isn’t the case at The General.
  • Be sure to have a new auto insurance policy in place before you go through with canceling your policy from The General.

The General is best known for offering drivers great rates and cheap auto insurance, but canceling an auto insurance policy from The General can be difficult, time-consuming, and costly when compared to other insurance providers.

Its website offers little to no information about canceling. If you’re ready to switch insurers, your probably wondering how to cancel The General auto insurance.

If you’re ready to cancel The General, continue reading. Ready to start comparing new auto insurance policies? Enter your ZIP code above to compare auto insurance quotes to replace your policy with The General.

How can I cancel my auto insurance policy with The General?

The best companies give their members a ton of options when it comes to canceling their auto insurance policies. Unfortunately, The General does not. The General is great for saving money on premiums, but it is not great when it comes time to cancel your auto insurance policy.

Here’s what we recommend:

Step 1: Verify your The General renewal date

Step 2: Compare car insurance quotes

Step 3: Find a new car insurance policy

Step 4: Cancel your The General policy

You probably would like to cancel your auto insurance policy easily online or over the phone. With The General, you can’t. You can only cancel your auto insurance policy with The General by mail or by handing a written notice to a local The General agent.

You can mail written statements to:

The General
PO Box 305054
Nashville, TN 37320

In your written notice, you need to include all of your policy information, including your name, address, phone number, Social Security number, insurance policy number, driver’s license number, date of birth, the date you want to cancel your policy on, and your signature.

Step 5: Follow up on your refund

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Will it cost me money to cancel my auto insurance with The General?

It could. Most insurers charge you nothing. However, The General will charge you 10 percent of any unpaid premiums outstanding on your account. See how The General stacks up to other insurers when it comes to cancelation fees.

Average Auto Insurance Cancellation Fees by Company
Auto Insurance CompaniesCancellation Fee
American FamilyNone
Liberty MutualNone
Mercury10 percent of unused premium
National General (previously GMAC)Varies by state – $0–$50
State FarmNone
The General10 percent of unused premium
The HartfordNone
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As you can see, most insurance companies don’t charge you anything when you decide to cancel your auto insurance. The General is not one of those companies. It may be prudent to wait until the end of your policy instead of canceling your insurance with The General depending on how much it could cost you.

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

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Recap: Canceling The General Auto Insurance

The General auto insurance quotes are cheap, but your coverage was bare bones. Now you want to cancel your auto insurance, but you can’t do it easily over the phone or online. Plus, you will likely owe The General additional fees because of your cancelation.

The General does not make it easy to cancel their auto insurance, but it can be done. If you’re ready to compare affordable auto insurance quotes after canceling The General, enter your ZIP code below.