Omni Auto Insurance Review

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Address: 2018 Powers Ferry Rd. SE #100
City: Atlanta
State: GA
ZIP: 30339
Phone Number: (770) 952-4500
AM Best Rating: B+
Market Cap: Unavailable
Year Founded: 1986

This Omni auto insurance review will focus on Omni Insurance Group located in Atlanta, Georgia. The company specializes in auto insurance and was founded in 1986.

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Omni Insurance is located in Atlanta, Georgia and specializes in auto insurance products for individual consumers. The company is a subsidiary of American Independent Companies Incorporated. The company was founded in 1986 and is able to serve 15 states.

Omni Auto Insurance and Group Products

Omni Insurance offers types of auto insurance policies to consumers. The website does not provide any details regarding these auto insurance products. They are currently able to provide auto insurance to 15 states including Florida, Pennsylvania, Tennessee and Washington.

The details regarding the auto insurance policy can be found by contacting an Omni Insurance agent. The list of states and agents can be found on the company’s website.

Most auto insurance policies have similar coverage for customers to choose from. Depending on the state you live in, there will be a minimum coverage required by state law. For most states this is property and bodily injury liability.

You may decide to opt for the minimum coverage to save money on your premium. If your vehicle is financed through a bank or financial institution, you will likely be required to carry collision and comprehensive insurance too. If you own your vehicle, you have the option to waive this coverage. It is unknown if you would be able to get collision or comprehensive insurance coverage without having both services.

Collision coverage takes care of damage to your vehicle and medical expenses from bodily injury in the event of an accident with another vehicle or object. This is intended to protect you if you are found to be at-fault in an automobile accident.

Comprehensive insurance coverage will cover the damages that occur as a result of anything other than a collision. An accident with a deer or an animal would likely fall under comprehensive rather than collision. Comprehensive coverage also handles damages due to fire, theft, vandalism, flooding and other acts of Mother Nature.

Auto insurance discounts may be available for qualified drivers. Generally you can save money by having multiple vehicles under the same policy. Discounts are usually available for safety features that exist on your car. You may also be able to save money by taking a driver’s safety course. More information can be found by contacting an Omni Insurance agent.

Omni Auto Insurance Group Customer Service

Omni Insurance Group has 24 hour claims service for customers. You can report your auto insurance claim online or by calling a representative. Omni Insurance Group also has a line for Spanish support for customer convenience.

Payment can be made online. It is unknown if they have different payment options available. This may be a way for you to save money on your auto insurance premium as well.

Omni Auto Insurance Group Reviews

The Omni Insurance Group has a financial strength rating of B+ through AM Best. This rating is considered good. The issuer credit rating through AM Best is bbb-, which is also considered good. The financial size category is VIII, defined as $100 Million to $250 Million. The outlook for Omni Insurance Group is considered positive.

The company has been in operation since 1986. This combined with the positive AM Best rating indicates that this is a strong company to consider for your auto insurance policy. The company offers 24 hour claims service which is not offered by many other competitors. The Spanish support line is also another feature that Omni Insurance Group offers customers that is not offered by many other insurance companies.

There are several negative online consumer reviews. These reviews indicate that the company is difficult to work with during the claims process. It is hard to get in contact with an agent or representative. The company is slow in completing the claims process as well.

These negative reviews indicate that you should be cautious if deciding to move forward with this company. The company serves 15 states, so there are bound to be negative reviews from unsatisfied customers. Customers who are happy with their service generally don’t post reviews regarding their insurance policy.

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Reviews for Omni Auto Insurance

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    Robert Ebersole says:

    An Omni insured backed into my car on 4/6/2012. It took 66 days to deney the calim of $764.00, due to driver of the insured was not on the policy. What a CROCK! I have talke to several insurance companies, who said this was not right. OMNI insurance – what a JOKE!

  1. AARON CRAWLEY says:

    Worst place that I have ever experienced. Pure idiots. They have handled everything backwards and should do us all a favor and just kill themselves. Slow at getting anything done. Had to call everyday and push them to just have my car looked at. Wrote me a check before i even had any estimates done on it. The only rental company they use is hertz which is an hour away from me. So instead of them dropping my car off for mr they drop it off and have me drive them all the way back to there job and have me drive all the way back home. I had 2 dr appt. That day and missed both of them because there retarded a#$. Horrible business along with hertz. Someone should had followed them to take them back not me. F this place if i could give them a negative 100 rating i would.

  2. Mr. Price says:

    Me and my 16 month old daughter was hit from behind by an omni insured and because of this accident my child have never been the same…she had just started to talk and now she dont talk well and had developmental issues at this point have been diagnosed with a closed head injury..i gave these so called pros all the info needed to process the claim and this happend on dec.16th of 2011…yet everytime we talk they misplace papers and info about the claim…i have resent the info up to 5 times and when we finally get to a point to try to settle…they fire my claim rep. and want me to start all over….so at this point,its time to go to court and what sucks for them is mississippi is a one party consent to record and EVERY convo has been recorded…even had thier agents to read papers over phone to insure they recieved them yet they lied over and over about NOT recieving them….oh well hate it for everyone else but they are now responsible for A LOT more money then they could of settled for months ago….i will keep yall in mind while my attorney rips them to shreds….sometimes its easier to give a little then loose a lot….so the review for them is…thanks for being so dumb to thier own laws….and thanks for recorders….

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    beau says:

    Horrible insurance. Never spend a dime on this company.

  3. Sue merrick says:

    Worst company I have ever had to deal with.Every month I send in the payment and every month they send me an intent to cancel for non payment trying to add on late fees when it was paid on time but they dont process it in time. I think they work out of somebodys kitchen. Not a REAL company.

  4. bobi says:

    This is a sorry company, they are a hole in the wall and don’t do what they should. The people that have them may as well not even have insurance. A guy cut me and my 3 year old off by turning from the turning lane across two lanes, and hit me. Get off your butt in do your jobs.

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    AMERICAN&FOREIGN AUTO says:

    I am a repair facility trying to repair a customers car for the last two weeks. The company does not return calls. They write estimates for half of what the repairs cost hoping you will just take the money and not get it fixed. I have been waiting a week for a supplement that they still have not turned in or even wrote for that matter. Have tried at least 50 times to reach someone or get a call back. Dont support this poor excuse for an insurance company. There are much better companies out there. I will never repair another vehicle for this company.

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    tabitha long says:

    Have been trying to get in contact someone for about three weeks and no one has contacted me yet. Lets me know not to get insurance with anyone that’s from a different state then you. Do understand that they really need to treat other how they want to be treated.

  5. ANDREW RAFFLES says:

    NO RATING ,THE WORST CUSTOMER SERVICE I HAVE EVER HAD TO DEAL WITH IN MY LIFE.I HAVE NEVER SEEN A INSURANCE COMPANY THAT TREATED ME AS A BAD PERSON OR ONE AT FAULT ,AND TO NEVER RETURN PHONE CALLS,LET ALONE YOU GET A SUPERVISER AND THE HAVE A EVEN LARGGER ATTITUDE,ABOSOLUTLY DISGUSTED.

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    Brad Teachey says:

    Accident date: 8/5/13
    Today’s date: 10/13/13

    After over two months of fighting this insurance company, they have made no attempt to compensate me for my claim. My car was PARKED in a space at our local walmart when their insured careened into a shopping cart corral and smashed it into my parked acura. Omni deemed my car a total loss and made me an offer of 50% of my cars actual value. They also refused to pay the storage fee for where my car was taken after the accident because they deemed the fee ‘excessive’ due to the time it has taken them to even make me an offer. They have refused to compensate me for the monthly rental which has cost me over $1000 since the accident was over two months ago!!! Now they’re saying I have to pay the storage fees out of what they originally offered me for my acura!!! What a load of bullsh!t!!!! Luckily none of my family was in the car at the time of the accident. So why is a company like his still allowed to insure vehicles and screw everyone out of what they’re owed? My original goal was to simply get paid for my totaled Acura but now I want to shut this company down permanently. Let’s see what a class action lawsuit will do to them…

  6. takeema says:

    Do not go with this sorry ass company. U have to stay on them which is not right. I filed a claim and it took these assholes over two months to get back to me. They weren’t slow sending me a bill though. They came out and looked at the car and have yet to get back to me about cutting the check and getting it fixed. I have left messages and they won’t even call back. They deserve zero stars. Please don’t chose this bullshit! I wolves switching the beginning of the year. This company is the absolute worse!!! I agree with all the above and than some. I hate this company with a passion.

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    Josh says:

    WORST COMPANY EVERY I CANCELED AND THEY ARE OVER CHARGING ME ATLEAST 140 DOLLARS TO CANCEL. DON’T GET INSURANCE THROUGH THEM EVER YOU WILL BE SORRY!

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    Andrea c says:

    The worst insurance company. I was rearended by an individual who had Omni insurance on Sept 2012. They repeatedly ignored my claim. After 18 months of waiting Approximately two weeks ago I wrote a letter of complaint to the Pa insurance commission. I finally this past weekend received a check from Omni for my out of pocket expenses. If you get no satifaction from Omni contact your local insurance commission and file a complaint.

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    Jacquelyn C says:

    I must agree with all other complaints- OMNI Insurance company provides the worst customer service. They are unreasonable – They claim a check was sent to me on 2/2/11 but was never cashed, this letter was dated June 1, 2014. I didnt receive the letter until the week of June 11, 2014. As soon as I received the letter, I replied, made copies for myself then mailed it back with a copy of my license on Saturday 7/11/14. I work for a government agency where we are not allowed to access to out personal phones- I attempted to contact them and ask if it was a better way to at least obtain a ETA on the receipt of the information I sent. The supervisor was uncorporative and not customer friendly. She in fact had the attitude as if this is a refund and we will send it when we send it. Unbelievable

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