National Union Auto Insurance Review

  • 33333
Address: 175 Water Street, 18th Floor
City: New York
State: New York
ZIP: 10038
Phone Number: 212.770.7000
AM Best Rating: A
Market Cap: 50.87B
Year Founded:

There are a couple of companies with the name National Union but as only one of these offers National Union auto insurance, we decided to write that one. This auto insurance review will focus on the National Union Fire Insurance Company Pittsburgh PA. National Union is a subsidiary of American International Group that falls under the Chartis name, which is an AIG company.

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Chartis is an insurance company with over 70 million clients. Chartis sells both personal and commercial insurance products in the US and internationally.

National Union Auto Insurance and Chartis Products

Chartis offers insurance coverage to both businesses and individuals. Their commercial products include:

  • Alternative Risk and Finance
  • Aviation
  • Accident and Health
  • Casualty
  • Environmental
  • Energy
  • Marine
  • Management and Professional Liability
  • Multinational Companies
  • Property
  • Workers Compensation

Their personal products include:

  • Accident and Health
  • Auto
  • Home and Property
  • Private Client Group
  • Travel

National Union Auto Insurance Agents

You can purchase car insurance for National Union, more commonly known as Chartis, from independent auto insurance agents throughout the US. However, they don’t provide an agent finder on their website, you will have to call to find an agent in your area.

National Union Insurance Locations

You will find products for this company are sold all around the world. What you won’t find on their website, however, are address for their locations through the US. It isn’t clear whether they only have one office or if they have offices in multiple locations for you to visit.

Their corporate office is located at:

175 Water Street, 18th Floor
New York, NY 10038

National Union Auto Insurance Claims

One of the things that this company is known for is their fast and accurate claims department. The company has 320 claims office around the world and 9,000 employees who only handle claims. Last year the company processed about 4 million claims.

You have two options for filing claims with National Union. The first one is to call the company directly at 888.760.9195. This will connect you with their 24/7 claims department.

If, however, you prefer to speak with someone in person regarding your auto insurance claim or simply want to use someone you know, then you can also file your claim with your independent agent who will file the claim with the company on your behalf. Truthfully, this will slow down the process a little, but, as long as there are no major issues with your claim, it shouldn’t slow cause a huge time delay.

There are no options to file your claim online. There are also no forms available online for you to fill out in advance to speed up the process. Simply put, this will have to be handled by phone one way or another.

National Union Auto Insurance Reviews

Overall, the reviews for this company are positive from both a client standpoint and from a standpoint of people who work for the company as well. Common compliments are that the company pays their claims fast, and that they are easy to work with. A common complaint is that their prices are increasing.

Employees who work with the company claim that the benefits for working with National are excellent because they are based through Chartis. Some online commentators do complain that there is no room for movement within the company and that management works them too hard.

National Union Auto Insurance Careers

As mentioned above, National Union is Chartis or vice versa, so when you work for National Union, you are working for Chartis. If you want to work for the company, you have the option of working in the US or working internationally.

There are currently 500 US jobs available with Chartis. The job types range from QA Analyst to Regional Marketing Specialist and everything in between. As they don’t use their own agents, there are no positions available in that field.

They don’t share what the benefits are for working for the company on the website. However, there are many employee comments online that suggest the company offers:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Pension plan
  • Paid time off
  • Paid holidays
  • Gym in office building

Outside of that, if you are interested in working for this company, then you will have to contact them directly.

National Union Auto Insurance Quotes

According to the Chartis website, they no longer offer a quote tool option because it goes against their policies regarding privacy. This really doesn’t make sense as you don’t have to use a quote tool that requires you to give more than the most basic information.

Regardless, if you want to get a quote that includes this company, then you are going to have to use your independent agent.

If you would like quotes from multiple companies, which you should always get so that you receive the lowest premiums, then you should use our free quote tool.

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