This AIU auto insurance review will notify consumers that AIU now operates under the name Chartis Insurance. Chartis is a world leader in the insurance industry, servicing more than 70 million customers worldwide. However, auto insurance is not available at this time from Chartis in the United States. For those seeking auto insurance rates in the New York City area, a review of Campbell Solberg Associates follows.
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Campbell Solberg Associates (CSA) was founded in 1940, evolving into the present-day agency which serves more than 7,500 individuals, families, and businesses in the New York City area. CSA is an independent agency, which means that it represents several insurance carriers. Instead of the customer shopping around for the best auto insurance deal, CSA researches its represented carriers to find the best combination of price, coverage, and service.
AIU Auto Insurance Alternative: Campbell Solberg Associates Contact Information
CSA has an office in downtown New York City. The address is:
Campbell Solberg Associates, Inc.
110 William Street, Floor 22
New York, NY 10038
The CSA website contains a contact page that will allow customers to submit a question or concern directly to a CSA agent.
AIU Auto Insurance Alternative: Campbell Solberg Associates Quotes
When a potential customer wants an auto insurance quote, the CSA website contains a quote tab at the bottom of every page. There is a choice of which type of policy is desired; then the customer can fill out a form with details such as name and address, and also the make, model, and year of the vehicle. CSA will shop the top carriers in the specified area and then contact the customer with the best options.
A basic, mandatory auto insurance policy can include up to six types of coverage. They are bodily injury liability, property damage liability, personal injury protection, collision, comprehensive, and uninsured/underinsured motorist protection. Each type is priced separately, but not all types of coverage are mandatory. Customers can refer to the CSA website for details about what’s required by law. In addition to personal auto insurance, CSA also offers commercial auto insurance.
Customers who prefer not to submit a quote request online and would rather speak with a CSA representative can call the CSA Insurance Information and Quoting Center at 1-800-874-6172.
AIU Auto Insurance Alternative: Campbell Solberg Associates Claims
If a customer is involved in an accident or an insured vehicle sustains non-collision damage such as weather-related damage due to hail, the customer can file a claim by calling his or her agent to find out what’s covered. There is also a tab for existing customers on the CSA website which lists all of CSA’s represented companies and their contact information. Even if the vehicle damage appears minor, it is important to notify your insurance company.
The agent will advise the claimant as to what documents will be required to support the claim, such as a police report, insurance information from the other driver, and copies of any bills resulting from the accident. Many carriers now allow claimants to track the progress of claims online. Each state has its own laws that govern the claims process.
The CSA website includes a tab for customers that addresses frequently asked questions about the claims process. There’s information about whether or not premiums go up after an accident, different categories of car repair parts, and even what to do if a claimant is unhappy with how a claim is being handled.
AIU Auto Insurance Alternative: Campbell Solberg Associates Customer Service
The CSA website is very extensive and includes helpful advice for its customers. The “Learn about Insurance” tab addresses common policyholder concerns, such as how to save money on auto insurance, and also tips on auto safety. Customers can click on the tab for existing customers to pay premiums online, or file a claim. There are videos of interest, and, coming soon, an archive of relevant articles provided by the Insurance Information Institute. Also available soon will be newsletters tailored to either personal insurance policyholders or business owners holding commercial policies.
CSA has been accredited with the Better Business Bureau since 2005, with an A+ rating. This rating is based partly on the fact that CSA has had no customer complaints filed. As a Trusted Choice insurance agency, CSA has met or exceeded the excellent standards set by the insurance industry.
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