Metropolitan Property and Casualty Auto Insurance Review (2025)
Originally a part of MetLife, the Metropolitan Property and Casualty Insurance Company or Metro Prop & Cas Ins Co. is now a subsidiary of Farmers Insurance. Customers can find competitive Metropolitan Property and Casualty Insurance Company rates for the standard auto coverages. Additionally, the company has been rated an A+ by A.M. Best.
Read moreTravis Thompson
Licensed Insurance Agent
Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...
Licensed Insurance Agent
UPDATED: Dec 23, 2024
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Dec 23, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
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Metropolitan Property and Casualty Insurance Company
Average Monthly Rate For Good Drivers
$156A.M. Best Rating:
A+Complaint Level:
Low- The Metropolitan Property and Casualty Insurance Company is a subsidiary of Farmers Insurance
- The Metropolitan Property and Casualty Insurance Company provides the standard auto coverages
- The Metropolitan Property and Casualty Insurance Company has been rated an A+ by A.M. Best
Originally a part of MetLife, the Metropolitan Property & Casualty Insurance Co. was sold to Farmers Insurance in April 2021. The company has competitive rates, several discounts, and has been rated an A+ by A.M. Best.
Learning more about the Metro Property and Casualty Insurance will help you decide if the company is a good fit for your auto insurance needs.
Now that you know about the Metropolitan Property and Casualty Insurance Company, enter your ZIP code to find free auto insurance rates in your area.
What You Should Know About Metropolitan Property And Casualty Insurance Co
The Metropolitan Property and Casualty Insurance Company (or Metro Prop and Cas Ins Co.) is a subsidiary of Farmers Insurance, providing cheap auto insurance. Formerly a part of MetLife, the company offers the standard auto coverages and has been rated an A+ by A.M. Best.
Knowing more about the Metropolitan Property and Casualty Insurance Company will help you decide if it’s the right choice.
Before starting this Metropolitan Property and Casualty Insurance Company review, enter your ZIP code to get free auto insurance quotes in your area.
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Metropolitan Property and Casualty Auto Insurance Reviews, Complaints, and Ratings
Credit rating agencies review and rate insurance companies based on financial strength. These financial ratings determine the company’s ability to provide a payout when you file a Metropolitan claim.
The Metropolitan Property and Casualty Insurance Company has been rated an A+ by A.M. Best and S&P and an Aa3 by Moody’s. These ratings are among the best in the industry and indicate that the company will always pay when you file a claim.
Metropolitan Property and Casualty Insurance Complaints
The Better Business Bureau (BBB) and the National Association of Insurance Commissioners (NAIC) review complaints made about insurance companies. Examining these reviews allows drivers to determine a company’s quality of service.
At the time of this review, the BBB has received 766 complaints about the Metropolitan Property and Casualty Insurance Company over the past three years. Most of these complaints are about the company’s products and services.
According to the NAIC, the Metropolitan Property and Casualty Insurance Company has a complaint index ratio of 3.04. This number indicates that the company has triple the amount of complaints about a company of a similar size.
Who is the Metropolitan Property and Casualty Insurance Company?
The Metropolitan Property and Casualty Insurance Company, sometimes called the Metropolitan Property & Casualty Insurance Company or Metropolitan P&C Insurance Company began as the auto and home arm of MetLife in 1972. In April 2021, MetLife sold the company to Farmers Insurance.
MetLife still handles claims and payments to make the transition easier on customers. However, Farmers Insurance underwrites the policies.
Metropolitan Property And Casualty Insurance Co Insurance Coverage Options
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Coverages Offered by the Metropolitan Property and Casualty Insurance Company
While rates are a common factor when choosing a car insurance company, customers should also consider the available coverages. Finding a company with the standard insurance options will ensure protection from any incident.
The Metropolitan Property and Casualty Insurance Company provides the standard coverages that you’ll find from the most popular companies. The following table shows the traditional options offered with a Metropolitan Property and Casualty insurance policy.
Metropolitan Property and Casualty Insurance Company Auto Insurance Coverages
| Auto Insurance Types | Purpose of Coverage |
|---|---|
| Bodily injury liability | Pays for medical bills if someone else suffers an injury in an accident caused by you. |
| Collision | Covers damage to your car after an accident. |
| Comprehensive | Covers damage to your car when you’re not driving. |
| Personal injury protection | Covers medical expenses for you and your passengers after an accident. |
| Property damage liability | Liability coverage that covers the cost of any property damage you’ve caused in an accident. |
| Uninsured/underinsured motorist | Covers the costs if you’re in an accident caused by a driver with little or no car insurance. |
In addition to these standard coverages, the Metropolitan Property and Casualty Insurance Company also offers various additional options that customers can add to a policy for a fee. Optional coverages provided by the Metropolitan Property and Casualty Insurance Company include:
- Replacement cost coverage for parts: Replaces damaged tires, brakes, and batteries.
- New car replacement: Pays the entire replacement cost of the insured vehicle.
- Custom sound equipment coverage: Protects any aftermarket sound systems that you add to the insured car.
- Glass repairs without deductible: Waives the deductible for replacing a damaged window or windshield.
- GAP coverage: Pays the difference between what you owe on the car and its current value after being totaled.
- Rental car insurance: Provides supplemental protection against damages incurred while driving a rental car.
- Rental car reimbursement coverage: Pays the cost of a rental car while the insured vehicle is undergoing repairs after an accident.
Adding these optional coverages to a policy increases Metropolitan Property and Casualty Insurance Company auto insurance quotes.
How to File Metropolitan Property and Casualty Insurance Company Claims
Even though Farmers Insurance now owns the company, MetLife still handles the Metropolitan Property and Casualty Insurance Company claims process. This decision makes the transition easier for customers.
Customers can make claims by calling the Metropolitan Property and Casualty Insurance Company claims phone number at 1-800-854-6011. After filing a claim, customers can track the claim’s progress by visiting www.myautohome.farmers.com.
How to Make Metropolitan Property and Casualty Insurance Payments
The easiest way for customers to make Farmers Metropolitan Property and Casualty Insurance Company payments is through the company website or app. Like filing claims, MetLife handles payments, which customers can complete through the MyMetLife e-payment system.
Signing into your account allows customers to make payments by debit or credit card. Entering your login information will display all of your policies and enable you to pay online. This option is usually the most efficient way of making payments.
The company also allows customers to make payments through wire transfers. Customers can use this option as a one-time payment or standing order. The latter allows the company to withdraw the amount due automatically.
Customers who prefer to make payments in person can visit one of the company stores. The company has locations all over the country, and customers can make in-person payments by debit card, credit card, or check.
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How to Make Metropolitan Property and Casualty Insurance Company Policy Changes
Drivers who buy Metropolitan Property & Casualty auto insurance can make policy changes online or by phone. The easiest way is to enter your account online, allowing you to adjust your policy quickly.
However, you can also call the Metropolitan Property and Casualty Insurance Company phone number at 1-800-422-4272. In addition to making policy changes, representatives at this number can answer any questions you have about coverage.
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Metropolitan Property And Casualty Insurance Co Insurance Rates Breakdown
Metropolitan Property and Casualty Insurance Rates
The cost of auto insurance is a common concern among drivers. Comparing various providers is the best way to determine the most cost-effective option.
The Metropolitan Property and Casualty Insurance Company was once a part of MetLife but is now a subsidiary of Farmers Insurance. However, the company’s rates remain the same after the transfer.
Comparing affordable Metropolitan Property and Casualty auto insurance rates with other companies will help you decide if it’s a cost-effective option. The following chart shows the company’s average annual full-coverage rates compared to other companies.
Average Annual Metropolitan Property and Casualty Insurance Company Full Coverage Rates vs. Other Companies
| Company | Average Annual Full Coverage Rates |
|---|---|
| AAA | $1,948 |
| Allstate | $1,896 |
| American Family | $1,218 |
| Amica | $1,449 |
| Erie | $1,141 |
| Farmers | $1,540 |
| Geico | $1,260 |
| Metropolitan Property and Casualty | $1,923 |
| The Hartford | $1,572 |
As you can see, the Metropolitan Property and Casualty insurance quotes are higher than many top competitors. However, the company’s rates are still competitive compared to these companies.
There are various factors that affect auto insurance rates. High-risk drivers will always experience higher rates. In addition to average rates, drivers should also consider how a violation will impact the cost of coverage.
The following chart shows the average annual full-coverage rates for Metropolitan Property and Casualty Insurance Company customers based on common driving violations.
Metropolitan Property and Casualty Insurance Company Average Annual Full Coverage Rates by Violation
| Auto Violation | Average Annual Full Coverage Rates |
|---|---|
| Clean Record | $1,923 |
| Accident | $3,270 |
| Speeding Ticket | $2,680 |
| Poor Credit | $2,887 |
This chart shows that rates increase the most when a driver has an accident. However, you can also expect to see significant increases in rates if you get a speeding ticket or have poor credit.
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Metropolitan Property And Casualty Insurance Co Discounts Available
Metropolitan Property and Casualty Insurance Company Discounts
Car insurance rates can be expensive, especially for a high-risk driver. To mitigate these prices, most insurance companies provide discounts to lower rates. These discounts make high-cost insurance much more affordable.
One of the best ways to lower your insurance from Metropolitan is by bundling coverages. For example, the Metropolitan Property and Casualty Insurance Company offers auto and home insurance. Buying Metropolitan Property and Casualty home insurance, alongside auto insurance can result in savings.
In addition to bundling coverages, the Metropolitan Property and Casualty auto insurance company offers several deals to help drivers save. The following table shows the most common discounts provided by the company.
Metropolitan Property and Casualty Insurance Company Auto Discounts
| Auto Discount | Discount Eligibility |
|---|---|
| Affinity group | Membership in an affiliated group. |
| Anti-theft | Own a vehicle with anti-theft devices. |
| Automatic payment | Make automatic payments each month. |
| Claim-free | Avoid filing a claim for five years. |
| Defensive driving | Complete a defensive driving course. |
| Good student | Maintain a 3.0-grade point average in high school or college. |
| Mature driver | Older drivers with a policy. |
When buying auto coverage, asking a representative about all available discounts will ensure that you get the best possible rates.
Frequently Asked Questions
What is Metropolitan Property and Casualty Auto Insurance?
Metropolitan Property and Casualty Auto Insurance is an insurance company that provides coverage for automobiles. They offer a range of policies designed to protect drivers and their vehicles from various risks and liabilities.
What types of auto insurance policies does Metropolitan Property and Casualty offer?
Metropolitan Property and Casualty offers several types of auto insurance policies, including:
- Liability coverage: This policy covers damages and injuries to others in the event that you are at fault in an accident.
- Collision coverage: This policy covers the cost of repairing or replacing your vehicle if it is damaged in a collision, regardless of fault.
- Comprehensive coverage: This policy covers damage to your vehicle caused by non-collision incidents such as theft, vandalism, or natural disasters.
- Personal injury protection (PIP): This policy covers medical expenses and other related costs for injuries sustained by you or your passengers in an accident.
- Uninsured/underinsured motorist coverage: This policy provides coverage if you are involved in an accident with a driver who doesn’t have insurance or has insufficient coverage.
How can I purchase Metropolitan Property and Casualty Auto Insurance?
You can purchase Metropolitan Property and Casualty Auto Insurance by contacting their customer service or visiting their website. They typically offer quotes online or over the phone, allowing you to customize your coverage options based on your needs.
What factors affect the cost of Metropolitan Property and Casualty Auto Insurance?
Several factors can affect the cost of Metropolitan Property and Casualty Auto Insurance, including:
- Your driving record: A history of accidents or traffic violations may increase your premiums.
- Vehicle type: The make, model, and year of your vehicle can impact insurance costs.
- Location: Insurance rates may vary depending on where you live and park your vehicle.
- Deductible amount: Choosing a higher deductible can lower your premium but increases your out-of-pocket expenses in the event of a claim.
- Coverage limits: Opting for higher coverage limits may result in higher premiums.
How do I file a claim with Metropolitan Property and Casualty Auto Insurance?
To file a claim with Metropolitan Property and Casualty Auto Insurance, you should contact their claims department as soon as possible after an accident or incident. They will guide you through the process and provide instructions on what information and documentation you need to provide to initiate the claim.
Can I manage my Metropolitan Property and Casualty Auto Insurance policy online?
Yes, Metropolitan Property and Casualty provides online account management tools that allow you to access and manage your policy online. You can typically make payments, view policy details, update personal information, and request policy changes through their online portal or mobile app.
Does Metropolitan Property and Casualty Auto Insurance offer any discounts?
Metropolitan Property and Casualty Auto Insurance offers various discounts that can help you save on your premiums. Some common discounts include:
- Safe driver discounts: Rewards for maintaining a clean driving record.
- Multi-vehicle discounts: Discounts for insuring multiple vehicles with the same policy.
- Bundling discounts: Savings for combining auto insurance with other policies, such as home or renters insurance.
- Good student discounts: Discounts for students who maintain good grades.
- Anti-theft device discounts: Discounts for vehicles equipped with anti-theft devices.
How can I contact Metropolitan Property and Casualty Insurance Company customer service?
You can get in touch with one of their agents by contacting Metropolitan Property and Casualty Insurance Company customer service number or sending out an email. Their contact information is typically available on their website or in the policy documents provided to you.
Is Metropolitan Property and Casualty a good insurance company?
The Metropolitan Property and Casualty Insurance Company ratings and reviews are positive. The company has been rated an A+ by A.M. Best and S&P and an Aa3 by Moody’s.
Who owns Metropolitan Property and Casualty insurance company?
Farmers Insurance now owns the company, while MetLife still handles the company claims process.
Is MetLife and Metropolitan the same company?
MetLife is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates such as: Economy Fire and Casualty Company, Economy Premier Assurance Company, Metropolitan Casualty Insurance Company, MetLife Auto & Home Insurance Agency, Inc., Metropolitan Direct Property and Casualty Insurance Company, and Metropolitan Group Property and Casualty Insurance Company.
Is MetLife a good insurance company?
MetLife has earned an A+ rating from A.M. Best and ranked 14th out of 21 insurers in the 2022 U.S. Individual Life Insurance Study for customer satisfaction.
How long does Metropolitan take to pay out a claim?
It can vary depending on several factors, such as the complexity of the claim, the type of insurance (like auto, home, or liability), and the specific circumstances surrounding the claim.
Is MetLife a safe company?
Yes, MetLife is generally considered a safe and reliable insurance company. It is one of the largest global providers of insurance, annuities, and employee benefits with a long history dating back to 1868.
Where does MetLife rank?
MetLife is one of the largest global insurance providers and is ranked among the leading insurance companies worldwide. It holds substantial market share and maintains high financial stability ratings from major credit rating agencies, such as an ‘AA-‘ financial strength rating from Fitch.
Is MetLife part of Farmers insurance?
No, MetLife is not part of Farmers Insurance. MetLife, Inc. is its own distinct entity.
What’s Metropolitan Property and Casualty Insurance Company auto claims phone number?
You can call 1-800-854-6011 to make Metropolitan insurance auto claims.
What’s Metropolitan Property and Casualty Insurance Company address?
Metropolitan Property and Casualty Insurance Company in located in Spring Hill, FL.
How to access the Metropolitan Property and Casualty Insurance Company agent login?
You can use the Online Service Center Customer Login portal provided by MetLife.
How to get Metropolitan Group Property and Casualty Insurance Company phone number?
You can generally find this information on their official website or your insurance documents. However, the most commonly used Metropolitan insurance phone number for customer service inquiries is 1-800-638-2886.
What happened to Metropolitan Life Insurance Company?
In 2017, MetLife spun off a substantial portion of its U.S. retail life insurance and annuity business into a separate company called Brighthouse Financial.
What is MetLife called now?
MetLife is still known as MetLife, Inc. The company has not changed its name and continues to operate under the MetLife brand globally.
What company took over MetLife?
Farmers Insurance Group acquired the MetLife Auto & Home business from MetLife, Inc.
What type of insurance is Metropolitan?
The MetLife companies provide life insurance, annuities, auto and home insurance.
In which countries is MetLife?
MetLife operates in nearly 50 countries around the world:
- North America: United States and Canada
- Latin America: Argentina, Brazil, Chile, Colombia, Mexico, and Uruguay
- Europe, the Middle East, and Africa (EMEA): Countries including the United Kingdom, UAE, Egypt, and Greece
- Asia: Japan, China, South Korea, India, Bangladesh, Nepal, and Australia
- Asia Pacific: Australia, Hong Kong, and Malaysia
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Enter your ZIP code below to view companies that have cheap auto insurance rates.
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Travis Thompson
Licensed Insurance Agent
Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
Reviewer100
Overall a very comprehensive policy
FLgirl
Metropolitan Saved The Day
grammie
Good customer service
Winnie52
Great prices
cbrunges
Pleased with Insurance company
nonenow2
Service
repilcalissa
Worst insurance company I have ever had.
rflem822
They don’t seem to reward loyalty.
Katad
Great Service! I recommend for everyone!
SandiReneeLia
Good