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Acuity Auto Insurance Review for 2025 (Rates & Coverage Options)

Acuity auto insurance offers rates as low as $44 a month for good drivers, along with standout service through local agents and bundled coverage through the exclusive Road and Residence program. This Acuity auto insurance review highlights its strong claims support and liability-plus-collision plans.

UPDATED: Apr 30, 2025Fact Checked

Rachel Bodine

Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

Feature Writer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed insurance agent with 23 years of experience helping people protect their families and businesses with the best insurance coverage to meet their needs. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.

Licensed Insurance Agent

UPDATED: Apr 30, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 30, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 30, 2025Fact Checked
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Acuity Auto Insurance

Average Monthly Rate For Good Drivers

$44

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Low complaint levels and strong claims handling reputation
  • Virtual and in-person agent access boosts service convenience
  • Acuity careers offer remote options and workplace flexibility

Cons

  • Coverage unavailable in states like CA, FL, and NY
  • Quotes must go through agents, limiting online options
ACUITY is primarily located in the Midwestern part of the United States. The company is not only nationally recognized for its operational and customer service excellence but for its insightful and generous giving back to its community. In addition to the many insurance industry awards and positive critiques they’ve earned, the company has managed to transcend the insurance industry in many areas. The company gets high marks from its peers, clients, and consumers for promoting a positive and effective workplace environment, numerous technological advancements and a solid ideology of perpetual philanthropy within the local community.

Explore this Acuity auto insurance review to learn how personal and commercial drivers benefit from its liability, collision, and umbrella insurance coverage.

Acuity is a leading regional insurance company, operating in 32 states and covering more than 500,000 homes and vehicles across the United States. It is famous for its creative approach to providing insurance solutions, using technology-based methods to improve its services.

Acuity, A Mutual Insurance Company, provides all insurance coverage. However, personal automobile coverage in Texas is provided by Acuity TX MGA, Inc., and the underwriter is Home State County Mutual Insurance Company.

Things to Remember

  • Acuity auto insurance review highlights strong claim service
  • Provides custom equipment coverage for modified vehicles
  • Acuity offers identity fraud expense and pet injury protection

Acuity supports policyholders through localized expertise and consistent customer satisfaction. Explore verified Acuity insurance review results by entering your ZIP code now.

Acuity Auto Insurance Monthly Rates

Acuity auto insurance monthly prices vary greatly depending on age and gender. Teenagers, mainly boys, pay the highest amounts, which can reach $480 for full coverage.

Acuity Auto Insurance Monthly Rates by Coverage level

Age & GenderMinimum CoverageFull Coverage
16-Year-Old Female$280$430
16-Year-Old Male$330$480
18-Year-Old Female$240$390
18-Year-Old Male$290$430
25-Year-Old Female$130$200
25-Year-Old Male$160$230
30-Year-Old Female$110$170
30-Year-Old Male$130$190
45-Year-Old Female$48$115
45-Year-Old Male$50$117
60-Year-Old Female$44$98
60-Year-Old Male$47$105
65-Year-Old Female$42$93
65-Year-Old Male$45$98

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Women usually pay lower prices in all age categories. The costs decrease significantly as women age, reaching a minimum of $42 for women aged 65.

Here is a table showing Acuity’s monthly car insurance costs by type of coverage. USAA has the cheapest cost, at $32 for minimum coverage and $110 for full coverage.

Auto Insurance Monthly Rates by Coverage Level

Insurance CompanyMinimum CoverageFull Coverage
$50$135
$60$160
Farmers TablePress Logo$58$150
Geico TablePress Logo$38$125
Liberty Mutual TablePress Logo$65$170
Nationwide TablePress Logo$48$137
Progressive TablePress Logo$52$140
State Farm TablePress Logo$44$132
Travelers TablePress Logo$46$130
USAA TablePress Logo$32$110

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Liberty Mutual has the highest prices, with minimum coverage at $65 and full coverage at $170. State Farm and Geico offer more affordable options, with minimum coverage under $50 and full insurance below $135.

DUI Definition Card: Acuity Auto Insurance Review

This table shows how driving history affects monthly costs. Rates go up with violations—a minimum of $90 after an accident and $120 for a DUI.

A clean record gives the lowest rates, only $50 for minimum and $117 for full coverage. If you get one ticket, prices go up to $70 minimum and $140 for full coverage.

Acuity auto insurance monthly charges vary depending on your driving history. The chart indicates that Acuity begins at $117 per month for those with clean records, but it goes up to $250 per month if you have a DUI offense.

Auto Insurance Monthly Full Coverage Rates by Driving Record

Insurance CompanyClean RecordOne TicketOne AccidentOne DUI
$117$140$180$250
$160$180$210$300
Farmers TablePress Logo$150$170$200$280
Geico TablePress Logo$95$135$165$220
Liberty Mutual TablePress Logo$170$190$220$310
Nationwide TablePress Logo$125$150$175$260
Progressive TablePress Logo$120$150$175$240
State Farm TablePress Logo$103$130$155$200
Travelers TablePress Logo$130$155$180$270
USAA TablePress Logo$110$125$150$210

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When looking at competitors, Geico has the cheapest rate for people with a clean driving record, which is $95. On the other hand, Liberty Mutual charges the most after someone gets a DUI, with their rate being $310. State Farm remains the most consistent across violations.

Discover more by reading our guide: Cheapest Full Coverage Auto Insurance

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Coverage Options From Acuity Auto Insurance

Acuity offers various auto insurance options that cater to specific needs. The table shows each type of coverage and explains what it covers.

Acuity Auto Insurance Coverage Options

Coverage Type
Liability CoveragePays for bodily injury and property damage you cause to others in an at-fault accident.
Collision CoverageCovers repair or replacement costs for your car after an accident, regardless of fault.
Comprehensive CoverageCovers damage to your car from non-collision events like theft, vandalism, weather, or hitting an animal.
Personal Injury Protection (PIP)Covers medical expenses and lost wages for you and your passengers, regardless of fault (in applicable states).
Medical PaymentsPays for medical bills for you and your passengers after an accident, regardless of fault.
Uninsured/Underinsured MotoristCovers your expenses if you're hit by a driver with no insurance or insufficient coverage.
Roadside AssistanceProvides services like towing, battery jump-starts, flat tire changes, and lockout help.
Rental Car ReimbursementPays for a rental vehicle while your car is being repaired due to a covered loss.
Full Glass CoveragePays for repair or replacement of your windshield or windows without a deductible.
Accident ForgivenessPrevents your premium from increasing after your first at-fault accident (eligibility may apply).

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Every option is designed to address real driving dangers, from liability and collision coverage to full glass and roadside assistance. PIP (Personal Injury Protection) auto insurance and medical payments help with injury costs, while accident forgiveness helps control premium increases.

Customer Reviews and Ratings: Acuity Auto Insurance

This table breaks down Acuity’s insurance ratings across the top agencies. J.D. Power gives it 840 out of 1,000 points, with satisfaction above average. Explore how the best auto insurance companies, according to Consumer Reports, rank for claims and satisfaction.

Acuity Business Insurance Ratings & Consumer Reviews

Agency
J.D. Power TablePress LogoScore: 840 / 1,000
Above Avg. Satisfaction
Score: A+
Excellent Business Practices
Consumer Reports TablePress LogoScore: 75/100
Good Customer Feedback
Score: 0.97
Fewer Complaints Than Avg.
A.M. BestScore: A+
Superior Financial Strength

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Consumer Reports gives it a score of 75 out of 100, supported by strong customer feedback. Its complaint index is 0.97, which means it is below the average. Acuity’s A.M. Best rating is A+, indicating its financial strength and reliability for business policies.

Comment
byu/evapor8ted from discussion
inInsurance

This Reddit post talks about Acuity’s good reputation in the industry for treating customers fairly. It also mentions that many negative reviews of insurance often stem from confusion about what is covered, rather than issues with the company itself.

Acuity Auto Insurance Discounts

This table shows how drivers can combine discounts to lower premiums. Multi-policy and safe driver bonuses offer up to 20% and 15% off, respectively.

Acuity Auto Insurance Discounts by Savings Potential

Discount
Accident-Free Discount10%
Anti-Theft Device Discount5%
Defensive Driving Course10%
Good Student Discount10%
Loyalty Discount10%
Multi-Policy Discount20%
Multi-Vehicle Discount15%
Paperless/Auto Pay Discount5%
Safe Driver Discount15%
Vehicle Safety Features Discount5%

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Loyalty, good student, and accident-free discounts each give 10% off. Smaller savings, like 5% for doing paperless billing or having anti-theft devices, also add up when you put them together.

Read more: Best Auto Insurance Discounts

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What You Should Know About Acuity, A Mutual Insurance Company

Acuity Insurance company offers a range of auto coverages, as well as home, boat, motorcycle, umbrella, and business insurance. The company’s A+ rating from the BBB and A.M. Best shows that it is capable of handling customer settlements. Keep reading our Acuity car insurance review to see how well the company resolves complaints and claims.

Acuity Homepage: Acuity Auto Insurance Review

In addition, Acuity partners with hundreds of independent insurance agencies to provide excellent service for the coverage needs of its clients and prospective clients. You can find independent insurance agencies offering Acuity coverage from over 30 states, including the ones listed below:

Whether you live in Wisconsin or Utah, Acuity has a network of agents that provide reliable service tailored to local needs. They offer things like discounts for safe drivers and extra umbrella policy options.

The company stays strong with both its coverage and pricing. Their skill in managing claims continues to improve their reputation in the insurance business.

Coverage Options Offered by Acuity, A Mutual Insurance Company

Acuity also offers a range of personal and commercial auto insurance products and services. Check out the list below to see what types of auto insurance you can get from Acuity:

Generally, the best auto insurance companies offer a range of coverage types. So, Acuity is a good insurance company with excellent insurance products.

Acuity Auto Insurance Careers

Consistently ranked as a top-tier and most sought-after mid-size employer, Acuity offers careers, not jobs. And if you are looking for midwestern charm, then look no further than what Sheboygan has to offer you and your family.

Their headquarters is located in what Reader’s Digest named as the Best City in America to raise a family.

With an almost endless array of world-class cultural and entertainment opportunities, Milwaukee and Chicago are within one hour and 2 ½ hours from downtown Sheboygan.

Acuity usually has a list of positions it is actively looking to fill. Due to constantly changing business conditions and company growth, the company’s openings are updated regularly.

Careers at Acuity combine innovation with employee satisfaction. In particular, their recognition by AARP shows support for workers.

Justin Wright Licensed Insurance Agent

While most corporate jobs are either in Sheboygan or virtual, the company has agents across more than one-third of the United States. Understand how your job affects auto insurance rates and how to lower them.

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Acuity Car Insurance Awards

Acuity auto insurance awards reflect a long-standing commitment to excellence across employment, innovation, and operational leadership.

  • Collegegrad.com has recognized Acuity as a top entry-level employer for new graduates since 2007.
  • AARP also recognizes Acuity as a top employer for workers aged 50 and above for the past four years.
  • In 2004, the Great Place to Work Institute and the Society for Human Resources Management honored Acuity as the Best Mid-Size Company to work for in America.
  • Acuity has the rare and honored distinction of being the only company in the United States to be listed six consecutive years by the Great Place to Work Institute’s top five mid-sized companies.
  • Ward Inc. has, for the past 10 years, recognized Acuity as one of the Top 50 best-run insurance services in the United States.
  • Acuity has been named to the InformationWeek 500 list of most innovative technology companies for four consecutive years.
  • In 2001, the National Association of Professional Insurance Agents awarded the National Company Award of Excellence to Acuity.
  • The company has continually received an A+ rating from A.M. Best and A ratings from Standard & Poor’s.

No matter how many accolades any company has, you still need to shop around to find the best deal that suits your personal automotive insurance needs and the auto insurance laws in your state. Uncover how the Acuity insurance company review compares by entering your ZIP code into our free quote comparison tool.

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Frequently Asked Questions

Is Acuity Insurance a good company?

Is Acuity a good insurance company? Acuity Insurance’s A.M. Best rating stands at A+. In addition, Acuity has good customer satisfaction, touting an A+ BBB rating. Learn which auto insurance companies with the best customer service meet your needs.

What can you learn from Acuity insurance reviews and consumer reports?

You’ll find that Acuity scores well for claims satisfaction and service consistency, with monthly rate value appreciated most by long-term policyholders.

How does the Acuity insurance BBB rating affect your trust in the company?

Acuity holds an A+ rating from BBB, showing strong reliability, few complaints, and a commitment to resolving customer issues efficiently.

Why should you check Acuity Insurance’s Google reviews before buying a policy?

Google reviews often highlight real customer experiences, including praise for Acuity’s claims process, monthly pricing, and local agent responsiveness. See what qualifies for a comprehensive auto insurance claim and how to file.

Should you be concerned about Acuity insurance complaints?

Not necessarily. Most complaints focus on rate changes or communication delays, but Acuity’s low complaint index suggests most issues are resolved quickly.

Why should you consider Acuity business insurance reviews before signing up?

You’ll find that business clients often praise Acuity for personalized agent support, fair monthly pricing, and reliable claims handling in professional settings. Find out how to become an auto insurance agent and where to get licensed.

How can you contact Acuity using the Acuity insurance phone number?

You can reach Acuity customer service at 1-800-242-7666 to ask questions about policies, monthly billing, or claims support in your state.

What should you expect from Acuity home insurance reviews?

You’ll see that customers often highlight fast claims response, strong local agent support, and affordable monthly rates for homeowners across multiple states. Unlock local Acuity insurance rates by entering your ZIP code into our free quote comparison tool.

Rachel Bodine

Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

Feature Writer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed insurance agent with 23 years of experience helping people protect their families and businesses with the best insurance coverage to meet their needs. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Acuity, A Mutual Insurance Company

4.00 (148 reviews)
1
December 4, 2019

Leonaudisho

Bad experience

For 2 years I paid over $4500 to acuity, there was an accident cost me $1800, I was hoping to get something, but I got zero dollars. All my payments were automatically, now, off course I’m going to cancel this policy. My policy was going to expire in months or so, so I called and canceled and told them run the policy till expiration day. And then I get another bill to pay? Now, again off course I’m not going to pay, I’m the victim here. And...
For 2 years I paid over $4500 to acuity, there was an accident cost me $1800, I was hoping to get something, but I got zero dollars. All my payments were automatically, now, off course I’m going to cancel this policy. My policy was going to expire in months or so, so I called and canceled and told them run the policy till expiration day. And then I get another bill to pay? Now, again off course I’m not going to pay, I’m the victim here. And then Acuity sent this bill to collections service. So I paid over $4500 you cannot give me a break for $128????
1
June 10, 2019

R40

short term good price

Good price when bundled with house insurance but house does not meet their requirements so will be cancelledat the end of one year
5
April 14, 2019

michelleia

good service

the service has been great. we had to file a claim for hail damage and it went smoothly with no issues. paid timely
5
March 28, 2019

Brynsgal19

Happy customer

We Have been happy with this company. They served us well throughout an unfortunate incident and were very helpful.
5
December 21, 2018

Freepoints

Acuity

Got in accident, prompt response. Easy to deal with. Great communication. Made everything super easy
3
November 7, 2018

Grey2377

Good but pricey !

Great customer service, all around a good company but very pricey. I had the most basic minimum insurance plan and that was 130 a month and Geico offered complete coverage for 180. They had asked for almost 250 for a plan like that. They have great customer service and agents who are very helpful unlike Geico, but I had to go for the better deal which is Geico.
5
October 16, 2018

elidhuo

Best prices by a mile!

We have been with Acuity for quite some time. When it came time to add on a new teen driver, we priced out several companies, but nobody came close to Acuity's price. We have had great experiences when we have needed to file a claim also.
1
October 9, 2018

Blatz

WORST INSURANCE COMPANY EVER

Big mistake trusting a broker and not doing my own homework before going with them for our insurance. Apparently, they work with a third party (LexisNexis) and your rate goes up by 14%. They don't tell you why your rate increased so you have to call them and they are as helpful as talking to a wall. All they say is your insurance rating dropped by so many points and you have to go back to their third party to find out why. Sounds like a bait ...
Big mistake trusting a broker and not doing my own homework before going with them for our insurance. Apparently, they work with a third party (LexisNexis) and your rate goes up by 14%. They don't tell you why your rate increased so you have to call them and they are as helpful as talking to a wall. All they say is your insurance rating dropped by so many points and you have to go back to their third party to find out why. Sounds like a bait and switch scam to increase your insurance after you decide to go with them. After only one year as a customer, a customer who pays their rate and doesn't have any claims or tickets, they pull this stuff. I can't even imagine how bad they would be if we had to submit a claim. Buyer beware!!! They have a lot of complaints about how they pay out claims so I think I dodged a huge bullet here finding out how bad they are and switching to someone else.
5
June 13, 2018

Meggy09

Continual support

They work great to always help, particularly when i was involved in an accident. Will continue to use them!
5
May 31, 2018

mbu

Love Acuity!

While I have never had a claim with Acuity I feel they would do an excellent job as the agency pays attention to detaila dn has made vehicle changes in a timely professional way.
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<h3>Acuity Auto Insurance Monthly Rates by Driving Record</h3>
<h3>Acuity Auto Insurance Monthly Rates by Driving Record</h3>