Chartis Auto Insurance Review (2024)

Looking at Chartis auto insurance? They offer auto, commercial, home, and travel insurance and have a financial rating of A (Excellent) from A.M. Best.

UPDATED: Mar 4, 2024Fact Checked

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

UPDATED: Mar 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Mar 4, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Mar 4, 2024Fact Checked
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Chartis

Average monthly rate for good drivers:

N/A

A.M. Best rating:

N/A

Complaint level:

Low

Pros

  • Originally known as AIU Holdings LLC, Chartis was incorporated in 1946 as the property and casualty arm of American International Group (AIG)
  • Auto insurance provided by Chartis is offered in conjunction with other business insurance products
  • Chartis operates more than 320 claims centers around the world, staffed by 9,000 trained claims specialists

Cons

  • Chartis and its subsidiaries do not provide auto insurance for individual consumers

Final Verdict: Review of Chartis

Chartis is a global property and casualty firm providing business and personal insurance products to more than 40 million customers on five continents.

Originally known as AIU Holdings LLC, Chartis was incorporated in 1946 as the property and casualty arm of American International Group (AIG). It was re-branded with the Chartis name in 2009.

In the United States, Chartis does business under the name Chartis USA, Inc. It owns several dozen subsidiaries in three states that provide the bulk of the company’s insurance underwriting in the U.S.

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[su_box title="Things to remember..." style="default"]
  • Originally known as AIU Holdings LLC, Chartis was incorporated in 1946 as the property and casualty arm of American International Group (AIG)
  • In the United States, Chartis does business under the name Chartis USA, Inc
  • It is important to note that Chartis and its subsidiaries do not provide auto insurance for individual consumers
[/su_box] Chartis is a global property and casualty firm providing business and personal insurance products to more than 40 million customers on five continents. Originally known as AIU Holdings LLC, Chartis was incorporated in 1946 as the property and casualty arm of American International Group (AIG). It was re-branded with the Chartis name in 2009. In the United States, Chartis does business under the name Chartis USA, Inc. It owns several dozen subsidiaries in three states that provide the bulk of the company's insurance underwriting in the U.S.

What You Should Know About Chartis

Chartis works with producers all over the world to sell and service its policies. These producers, also known as agents, have access to policies from both Chartis and some of its competitors.

Having intimate knowledge of the various companies they represent gives the local agent the ability to find the best policy for their clients.

How extensively Chartis agents are used in the United States isn’t exactly clear, as the company does not provide a means to locate a local agent on its website.

Chartis Locations

 

The New York address listed above is apparently the headquarters for Chartis USA, Inc. On its contact page, the company has an extensive list of all of the countries where it does business.

Clicking on any of these links provides you with the various locations that Chartis has offices.

With so many countries represented, the list of Chartis locations is incredibly large. So large in fact, that it would be impractical to list all of them here.

If you’d like to know more about a Chartis office near you, you are encouraged to visit its website and follow the appropriate links.

How do I file a claim with Chartis Auto Insurance?

Chartis maintains that it strives to provide excellent customer service and claims processing. The company also says that good claims service doesn’t happen overnight; it is something that is developed through years of experience.

Chartis operates more than 320 claims centers around the world, staffed by 9,000 trained claims specialists.

The company handled more than four million claims across all of its lines in 2010 while still remaining financially viable.

The first place to look for claims information is on your policy documents. In those documents, you’re likely to find instructions, as well as telephone numbers and e-mail addresses for your regional center.

Chartis Financial Situation

When AIG re-branded Chartis as part of its 2009 reorganization, it was hoped that any growth could help AIG get back on firm financial footing.

Unfortunately, that has not been the case. Chartis revenues were down 2.6 percent in 2010, as compared to the previous year, causing AIG to consider spinning off or selling Chartis outright to a competitor.

Nonetheless, A.M. Best continues to give Chartis favorable ratings for both its current financial strength and its future stability.

For AIG’s part, the profits returned by Chartis for 2010 was supposed to go toward paying off loans provided by the U.S. government.

Regulators allowed AIG to keep the money instead, as a means of shoring up its financial situation. Although things look tenuous at this point in time, A.M. Best believes there is no reason to worry about Chartis.

Chartis Insurance Coverage Options

A sampling of these companies includes Illinois National Insurance Company, Granite State Insurance Company, and 21st Century Casualty Company.

It is important to note that Chartis and its subsidiaries do not provide auto insurance for individual consumers. That portion of AIG’s business was sold to the Farmers Insurance Company in 2009.

Auto insurance provided by Chartis is offered in conjunction with other business insurance products. For example, the company might offer a client auto coverage for a fleet of company vehicles, but that insurance will not be a standalone policy.

It will be attached to a general business liability policy along with other things such as workers compensation, property coverage, and professional liability.

Chartis provides all sorts of insurance targeted at the transportation industry. In addition to cars, the company also insures over-the-road trucks, light trucks, railway systems, and even marine and inland transportation systems.

The coverage is designed to protect not only the vehicles but also the workers and passengers who use them. More details about Chartis insurance products are available on its website.

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Frequently Asked Questions

What is Chartis Auto Insurance?

Chartis Auto Insurance, also known as AIG Auto Insurance, is an insurance product offered by American International Group (AIG), one of the largest insurance companies globally. It provides coverage for automobiles, including cars, trucks, and motorcycles, protecting policyholders against financial losses resulting from accidents, theft, and other unforeseen events.

What types of coverage does Chartis Auto Insurance offer?

Chartis Auto Insurance offers a range of coverage options to suit the needs of different policyholders. These include:

  • Liability coverage: This covers bodily injury and property damage caused by the policyholder to others in an accident.
  • Collision coverage: This covers the cost of repairs or replacement of the policyholder’s vehicle in case of a collision, regardless of fault.
  • Comprehensive coverage: This covers damage or loss to the policyholder’s vehicle caused by non-collision events such as theft, vandalism, fire, or natural disasters.
  • Uninsured/underinsured motorist coverage: This protects the policyholder if they are involved in an accident with a driver who has insufficient or no insurance coverage.
  • Medical payments coverage: This covers medical expenses for the policyholder and passengers injured in an accident, regardless of fault.

How can I obtain a quote for Chartis Auto Insurance?

To obtain a quote for Chartis Auto Insurance, you can visit the official AIG website or contact their customer service directly. Provide the necessary information, such as your personal details, vehicle information, driving history, and desired coverage options. AIG will evaluate the information and provide you with a quote based on their underwriting guidelines.

Are there any discounts available with Chartis Auto Insurance?

Yes, Chartis Auto Insurance offers various discounts that policyholders may be eligible for. These discounts can help lower your premium costs. Some common discounts offered by AIG may include safe driver discounts, multi-vehicle discounts, bundling discounts (if you have multiple policies with AIG), and discounts for certain safety features installed in your vehicle, among others. The specific discounts available can vary based on your location and individual circumstances.

How can I file a claim with Chartis Auto Insurance?

In the event of an accident or loss, you can file a claim with Chartis Auto Insurance by contacting their claims department. The contact information can typically be found on your insurance policy documents or on the AIG website. Provide all relevant details about the incident, such as the date, time, location, and any other necessary documentation, such as photographs or police reports. AIG will guide you through the claims process and assist you in resolving your claim promptly.

Is Chartis Auto Insurance available nationwide?

Yes, Chartis Auto Insurance, offered by AIG, is available in many states across the United States. However, insurance availability can vary depending on the state’s regulations and requirements. It is recommended to check with AIG or their authorized agents to confirm if Chartis Auto Insurance is available in your specific location.

How is the customer satisfaction and financial stability of Chartis Auto Insurance?

Chartis Auto Insurance, provided by AIG, has a long-standing presence in the insurance industry and is generally known for its financial stability. However, customer satisfaction can vary based on individual experiences. It is advisable to research customer reviews, ratings, and independent evaluations of AIG’s auto insurance offerings to get a better understanding of their reputation and customer satisfaction levels.

Can I manage my Chartis Auto Insurance policy online?

Yes, AIG provides online account management options for policyholders. Through their website or mobile app, you can access your policy details, make payments, view policy documents, update personal information, and even file and track claims conveniently.

Does Chartis Auto Insurance offer roadside assistance?

Yes, Chartis Auto Insurance offers optional roadside assistance coverage that can be added to your policy. This coverage typically includes services such as emergency towing, battery jump-starts, flat tire changes, fuel delivery, and lockout assistance.

Are rental car expenses covered under Chartis Auto Insurance?

Chartis Auto Insurance offers optional rental car reimbursement coverage. If your vehicle is being repaired due to a covered claim, this coverage helps reimburse you for the cost of renting a replacement vehicle, subject to the policy’s terms and limits.

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Compare Quotes from Top Companies and Save

Enter your ZIP code below to view companies that have cheap auto insurance rates.

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