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Pronto Auto Insurance Review for 2025 (Rates & Options Here)

Our Pronto auto insurance review found it best for high-risk drivers who need SR-22 insurance. Rates are higher, starting at $95 per month, but customers can save 35% by insuring all of their vehicles at Pronto Insurance. Currently, Pronto car insurance is only available in Texas and California.

UPDATED: Jun 4, 2025Fact Checked

Luke Williams

Insurance and Finance Writer

Luke Williams is a finance, insurance, real estate, and home improvement expert based in Philadelphia, Pennsylvania, specializing in writing and researching for consumers. He studied finance, economics, and communications at Pennsylvania State University and graduated with a degree in Corporate Communications.  His insurance and finance writing has been featured on Spoxor, The Good Men Project...

Insurance and Finance Writer

Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

UPDATED: Jun 4, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jun 4, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jun 4, 2025Fact Checked
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Pronto Insurance

Monthly Rate:

$95

A.M. Best Rating:

A

Complaint Level:

High

Pros

  • Offers SR-22 insurance to high-risk drivers
  • Has Mexico insurance coverage for travelers
  • Has policy terms as short as one month

Cons

  • Auto insurance rates are more expensive
  • Is only available in two states

Our Pronto auto insurance review found that Pronto is a decent option for high-risk drivers, but low-risk drivers can find better rates elsewhere at the cheapest auto insurance companies.

Pronto Auto Insurance Rating

Rating CriteriaPronto Auto Insurance Review
Overall Score3.0
Business Reviews3.0
Claims Processing3.0
Company Reputation3.0
Coverage Availability2.5
Coverage Value2.9
Customer Satisfaction3.2
Digital Experience3.5
Discounts Available3.0
Insurance Cost3.3
Plan Personalization3.0
Policy Options2.5
Savings Potential3.2

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Pronto is also a good option for those traveling to or from Mexico, as it offers temporary Mexico insurance coverage.

While Pronto’s rates are higher, SR-22 drivers may want to check it out if they can’t get coverage with other companies.

Things to Remember

  • Pronto Insurance scores 3.0/5 for limited availability and high rates
  • Pronto auto insurance is only available in Texas and California
  • Pronto has more customer complaints than average

Read on to learn all about Pronto car insurance. Need to find affordable auto insurance today? Enter your ZIP in our free quote tool.

Pronto Auto Insurance Rates

Pronto rates tend to be pricier, with minimum coverage rates starting at $95 per month. Young drivers will pay the most at Pronto Insurance, due to a lack of driving hours on the road.

Pronto Auto Insurance Monthly Rates by Age, Gender, & Coverage Level

Age & GenderMinimum CoverageFull Coverage
16-Year-Old Female$290$390
16-Year-Old Male$320$420
18-Year-Old Female$260$360
18-Year-Old Male$291$391
25-Year-Old Female$135$215
25-Year-Old Male$155$235
30-Year-Old Female$115$195
30-Year-Old Male$125$205
45-Year-Old Female$105$175
45-Year-Old Male$110$185
60-Year-Old Female$95$165
60-Year-Old Male$100$175
65-Year-Old Female$102$170
65-Year-Old Male$105$180

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A Pronto insurance full coverage policy is expensive, but it will provide the best protection as it includes comprehensive and collision coverage (Read More: Collision vs. Comprehensive Auto Insurance Explained).

Another factor that Pronto will base your rates on is your driving record. A clean driving record will result in the lowest rates.

If you have a DUI, Pronto car insurance rates will start at $190 a month for just minimum coverage. Accidents and tickets will also raise rates, but not nearly as high as with other companies.

Read More: Best Auto Insurance After a DUI in Texas

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Pronto Auto Insurance Rates vs. Competitors

When evaluating price, it’s important to see how Pronto Insurance rates stack up to other auto insurance companies like Progressive Insurance. Pronto is not the most expensive option on average when compared to other companies by coverage level, but it is not the cheapest either.

Auto Insurance Monthly Rates by Coverage Level

CompanyMinimum CoverageFull Coverage
Allstate TablePress Logo$87$228
Farmers Tablepress Logo$76$198
Geico TablePress Logo$43$114
Liberty Mutual TablePress Logo$96$248
Nationwide Tablepress Logo$63$164
Progressive TablePress Logo$50$150
Pronto Auto Insurance Review$70$160
State Farm TablePress Logo$47$123
Travelers TablePress Logo$53$141
USAA TablePress Logo$32$84

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The same is true when you compare Pronto auto insurance rates by driving record. If you are looking for the cheapest company, Pronto probably won’t be the best option.

Auto Insurance Monthly Full Coverage Rates by Driving Record

Insurance CompanyClean RecordOne TicketOne AccidentOne DUI
Allstate TablePress Logo$228$302$335$447
Farmers Tablepress Logo$198$247$282$275
Geico TablePress Logo$147$183$211$300
Liberty Mutual TablePress Logo$248$302$335$447
Nationwide Tablepress Logo$164$196$230$338
Progressive TablePress Logo$150$178$178$300
Pronto Auto Insurance Review$160$190$220$270
State Farm TablePress Logo$165$195$210$285
Travelers TablePress Logo$160$199$230$294
USAA TablePress Logo$115$145$170$230

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If you are looking for the cheapest car insurance company with a bad driving record, make sure to check out our guide to finding cheap auto insurance with a bad driving record.

Auto Coverages Available at Pronto Insurance

Pronto has several choices of coverage for shoppers. One of the perks of Pronto is that it has several different policy length periods, from one month to six months. In addition to the basic coverages required in Texas and California, Pronto offers the following:

Pronto Auto Insurance Coverage Options

Coverage TypePronto Auto Insurance Review
Liability CoverageCovers others’ injuries and property damage if you're at fault.
Collision CoveragePays for your car damage from a collision.
Comprehensive CoverageCovers non-collision damage (e.g. theft, fire, hail).
Uninsured/Underinsured Motorist (UM/UIM)Protects you if the other driver has little or no insurance.
Medical Payments (MedPay)Pays medical bills for you and passengers.
Personal Injury Protection (PIP)Covers medical bills and lost wages after an accident.
Roadside AssistanceHelp with towing, flat tires, or lockouts.
Rental ReimbursementPays for a rental car during repairs.
SR-22 FilingProof of insurance for high-risk drivers.
Non-Owner PolicyLiability coverage for drivers without a car.

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Pronto has add-ons like roadside assistance that can be added to your insurance package, which comes in handy if your vehicle breaks down and you need help with a quick fix or tow.

SR 22 Insurance Definition Card: Pronto Auto Insurance Review

Pronto also has SR-22 auto insurance. This insurance is required for high-risk drivers, such as drivers with DUIs or multiple accidents on their record. Pronto Insurance also offers temporary coverage to travelers going to or from Mexico.

Auto Insurance Discounts Available at Pronto

Because Pronto can be more expensive, it is important for customers to ask about all eligible discounts to make their Pronto Insurance policy more affordable. Some great discounts that Pronto Insurance Company offers are below.

Pronto Auto Insurance Discounts by Savings Potential

DiscountPronto Auto Insurance Review
Anti-Theft8%
Auto Pay10%
Bundling10%
Full Pay10%
Good Driver15%
Loyalty12%
Multi-Car35%
Physical Damage Endorsement5%
Safe Vehicle Features9%
Transfer from Another Insurer8%

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Pronto’s biggest discount is its multi-car discount (Read More: Best Multi-Vehicle Auto Insurance Discounts). You can get this discount by insuring all of your vehicles at Pronto Insurance.

Other easy discounts to get from Pronto include its auto-pay discount and its full payment discount for when you pay in full rather than month by month. You can use your Pronto insurance login to access your account details and set up different payment options for these discounts.

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Customer Reviews of Pronto Insurance

You can find Pronto car insurance reviews on sites like Yelp, Reddit, or Google reviews. Take a look at the Reddit thread below discussing whether Pronto Insurance is reputable.

Some customer reviews say that a major pro of Pronto is that they got a cheaper rate, even with a poor driving record. However, other reviewers recommend avoiding Pronto Insurance due to issues with Pronto claims filing and Pronto insurance payments (Read More: How to Dispute an Auto Insurance Claim).

Business Ratings of Pronto Insurance

There are several business ratings to examine when evaluating Pronto Insurance as a company. Take a look at the most important business ratings below.

Pronto Insurance Business Ratings & Consumer Reviews

AgencyPronto Auto Insurance Review
A.M. Best: Pronto Auto Insurance ReviewScore: A
Excellent Financial Strength
BBB: Pronto Auto Insurance ReviewScore: B+
Good Business Practices
Consumer Reports: Pronto Auto Insurance ReviewScore: 65 / 100
Avg. Customer Service
J.D. Power: Pronto Auto Insurance ReviewScore: 800 / 1,000
Above Avg. Satisfaction
NAIC: Pronto Auto Insurance ReviewScore: 2.95
More Complaints Than Avg.

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Pronto Insurance reviews on BBB resulted in a B+ rating for business practices. While this rating could be better, a B+ suggests that Pronto has decent business practices.

The Better Business Bureau assigns ratings based on business practices like transparency and customer complaints.

Dani Best Licensed Insurance Producer

However, Pronto Insurance struggles with customer reviews according to the NAIC, logging more complaints than the average company (Learn More: Auto Insurance Companies With the Best Customer Service).

Pronto Auto Insurance Pros and Cons

After running through all of the details in our Pronto Insurance review, we found it works best for high-risk drivers and those traveling to Mexico multiple times a year.

  • SR-22 Filing: Pronto Insurance will file SR-22 forms and sell insurance to higher-risk drivers.
  • Coverage Options: Pronto has several great add-ons like roadside assistance and rental reimbursement.
  • Mexico Insurance: Pronto Insurance offers auto insurance when traveling to Mexico.

The downsides? Pronto car insurance quotes are pricey for drivers with clean records. The main cons we found about Pronto Insurance are:

  • Availability: Pronto Insurance only sells insurance in Texas and California.
  • Expensive Rates: Compared to competitors, Pronto insurance costs more.

Along with high rates, the biggest downside is that you won’t be able to buy Pronto Insurance if you don’t live in Texas or California.

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Choosing Pronto Insurance as Your Provider

One of the best pros we found in our Pronto auto insurance review is that it insures higher-risk drivers who need SR-22 filings (Read More: High-Risk Auto Insurance). However, Pronto Insurance rates tend to be pricier than those of other companies, and it is only sold in Texas and California.

Pronto Homepage: Pronto auto insurance review

If Pronto isn’t the right insurance company for you, there are plenty of other great options on the market. Shop for cheap auto insurance coverage today by entering your ZIP in our free quote tool.

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Frequently Asked Questions

Who owns Pronto Insurance?

Wondering who is the parent company of Pronto Insurance? Arthur J. Gallagher & Co. owns Pronto.

Is Pronto a good company?

Pronto is a reputable company with an A financial rating from A.M. Best. However, it has a higher rate of customer complaints according to the NAIC.

Who underwrites Pronto Insurance?

Several local companies underwrite Pronto Insurance. For example, Accredited Surety and Casualty Company, Inc. underwrites Pronto auto insurance in California (Learn More: Best California Auto Insurance).

What is the Pronto insurance phone number?

The general line for Pronto in Texas is 1-855-200-4567. The general line for Pronto in California is 1-800-949-3274.

How can I find an agent from Pronto Insurance near me?

You can use Pronto’s Find an Agent page on its website to find agents near your ZIP code.

Does Pronto Insurance have roadside assistance?

Yes, Pronto offers roadside assistance as an add-on auto insurance coverage (Read More: Best Roadside Assistance Plans).

Where is Pronto based?

Pronto Insurance operates in Texas and California. If Pronto Insurance is not in your state, you can still find great insurance by entering your ZIP code in our free quote tool.

What type of company is Pronto?

Pronto is an insurance company. Pronto sells home, renters, auto, motorcycle, business insurance, and more.

Does Pronto have home insurance?

Yes, Pronto also offers home insurance. You can bundle home and auto insurance at Pronto for a 10% discount (Learn More: How to Save Money by Bundling Insurance Policies).

Is Pronto Insurance a carrier?

Yes, Pronto Insurance is a licensed auto insurance carrier in Texas and California (Read More: Cheapest SR-22 Insurance in Texas).

Luke Williams

Insurance and Finance Writer

Luke Williams is a finance, insurance, real estate, and home improvement expert based in Philadelphia, Pennsylvania, specializing in writing and researching for consumers. He studied finance, economics, and communications at Pennsylvania State University and graduated with a degree in Corporate Communications.  His insurance and finance writing has been featured on Spoxor, The Good Men Project...

Insurance and Finance Writer

Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Pronto Insurance

2.55 (58 reviews)
1
January 22, 2024

Ondi

Worst company ever.

Worst company ever. On first subscribe say one price, but then all is different (in some months price should be less) Almost not possible to cancel, always delay your call, transferring to someone else
1
August 23, 2023

Claudia1118

This company sucks.

Unprofessional, and slow at getting anything done. Strongly DO NOT recommend this company. Go somewhere else is my recommendation.
1
August 4, 2023

Andy_T

Incompetent insurance agents

I purchased a policy with pronto trying to get commercial auto insurance and they ended up selling me regular Auto insurance and I signed for it no knowing what I signed because I had thought I bought commercial auto insurance. These people don't even know what they're doing. I paid 250 down payment and I had to cancel to get the insurance I needed for my business and they're sending me a refund of $66. Never again will I go to Pronto insurance
5
July 21, 2023

Bashful48

Closer to any advertised price than anywhere else

Alexa was very helpful. I have looked everywhere for those advertised prices for car insurance. She helped me get as close to inexpensive as possible and way closer than anyone else. Thank you so much for your help.
1
April 21, 2023

Cindy_tru_

Stolen vehicle not cover

I been with this insurance more than two years and never had an issue with paying my full coverage insurance. So with that being said I don’t recommend this type of insurance company because they won’t help you to cover a stolen vehicle and that’s even with proves. They aren’t willing to cover you at all for a stolen vehicle.
1
March 2, 2022

Snappy

Bad experience with pronto personnel

Worst insurance company to deal with. No communication, no customer service, my truck has been in the shop for months now and no one knows who to talk to.. never deal with this company. Worst experience ever!!!!
1
October 5, 2021

Fhall12

Worst insurance ever

The ONLY thing that’s good about this insurance is the affordable price. But they say you get what you pay for which is true. My car has been wrecked since August 2021. At the start of the claim they tell me no one can come out to look at my car, after explaining I can’t drive it all the air bags have deployed, not having anyone to come look at my car was lie because my parents have been with pronto and when they had a totaled car someone was...
The ONLY thing that’s good about this insurance is the affordable price. But they say you get what you pay for which is true. My car has been wrecked since August 2021. At the start of the claim they tell me no one can come out to look at my car, after explaining I can’t drive it all the air bags have deployed, not having anyone to come look at my car was lie because my parents have been with pronto and when they had a totaled car someone was out to look at the car within 48 hours. Here it is October 5, 2021 , and I still haven’t received a payment for my totaled car. My claim was also put on hold for a vacation that start a week after I filed my claim. I have emailed every adjuster they have assigned me to, and I have plenty of emails asking questions. I was told my claim was under review and they were waiting on my bank to return a call which didn’t sound right to me, so I decided to call the bank myself , another two weeks has passed just for the bank to say they never contacted them. I’ve called multiple times and have been left on hold over an hour just to not speak to anyone. I would NEVER purchase this insurance again, and because they handle business so unprofessionally they have lost 5 customers from August to Now. Obviously they don’t care about their customers and customers don’t come first with them! I Do not recommend this insurance. AT ALL. 0 stars for me.
1
June 22, 2020

pedrom

Complicating Claim Department

I try to report an accident but there is no one to answer, suddenly someone picked the phone; said her name is [REDACTED NAME] but I explained everything she said she do not understand anything, when I said how come you at the end you say you don't understand anything when I speak she said if you get mad I end up your phone and when I said why? what happened !!! she end up the call. these typed of employee only bring negative rating to a compa...
I try to report an accident but there is no one to answer, suddenly someone picked the phone; said her name is [REDACTED NAME] but I explained everything she said she do not understand anything, when I said how come you at the end you say you don't understand anything when I speak she said if you get mad I end up your phone and when I said why? what happened !!! she end up the call. these typed of employee only bring negative rating to a company and bad experience for consumers. This type of conversation with claim department of an insurance company just clarify company do not know how to work where to place workers based on their capability.
1
March 29, 2020

Liz444

Worst company ever

This is the worst insurance to deal with , one of their customers damaged my vehicle, it been in the shop for SIX MONTHS all the have to do is sign off the agreements they promised to pay for from the body shop and their playing with me like I don’t have a family and work. I feel sorry for anyone who has to encounter what I’m going through because it’s Straight depressing, did I mention they couldn’t even provide a rental. I’m drowning ...
This is the worst insurance to deal with , one of their customers damaged my vehicle, it been in the shop for SIX MONTHS all the have to do is sign off the agreements they promised to pay for from the body shop and their playing with me like I don’t have a family and work. I feel sorry for anyone who has to encounter what I’m going through because it’s Straight depressing, did I mention they couldn’t even provide a rental. I’m drowning and they can care less
3
February 23, 2020

Hfrias

Missing payments

Great cheap company not so easy with payments. I had two payments that were made by check and they couldn’t find them smh
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<h3>Pronto Auto Insurance Monthly Rates by Driving Record</h3>
<h3>Pronto Auto Insurance Monthly Rates by Driving Record</h3>