Humana Auto Insurance Review (2026)

Humana is a health insurance company based in Louisville, KY. Looking for auto insurance? Enter your ZIP code below to compare quotes online.

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Alexandra Arcand

Insurance and Finance Writer

Alexandra Arcand is an outreach administrator and insurance expert located in North Central Ohio. She has a passion for writing, investing, and education. As an insurance content writer for over three years, Alexandra has first-hand experience in business finance, economics, and real estate. She leads an outreach writing team that specializes in travel, real estate, healthcare, law, finance, an...

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Alexandra Arcand
Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Reviewed by
Brandon Frady

Updated December 2024

When reviewing Humana Health Insurance offerings, it’s important to remember that there are a variety of services that the company provides.

The Humana vision insurance review highlights the comprehensive coverage for eye care services, including exams, glasses contact lenses, and all other vision health needs.

Similarly, the Humana dental insurance reviews showcase the robust coverage options, not limited to, preventative care, major services, and orthodontics, ensuring thorough oral health options. In terms of overall healthcare, the Humana healthcare review emphasizes diverse plan options, wellness programs, and a strong network of providers, thus offering a wide array of healthcare solutions.

Moreover, Humana’s customer service is often praised for its responsiveness and assistance, enhancing the overall customer experience with prompt support and guidance. Humana Vision Insurance ratings can be found on various review platforms and insurance rating websites.

What You Should Know About Humana

Humana Insurance Company. a division of Humana, Inc., and is based in Louisville, Kentucky. Humana, Inc. was founded in 1961 and originally called Heritage House of America. For its first two decades, it was mainly focused on supporting hospitals and medical clinics. It continued to grow and expand and in 1984, Humana began marketing employer and individual insurance plans.

With approximately nine million members, Humana Health Insurance has grown into the largest Fortune 100 Company in Kentucky.

Humana’s main focus is health insurance along with several other related products. Humana does not, and never has, sold any type of auto insurance.

Find auto insurance quotes with just the click of your mouse. Get started comparing quotes now by clicking here and entering your zip code.

The remainder of this review will focus on the Humana Company, the plans it offers, contact information, and other bits of background on this provider. Let’s dive into the question: Is Humana a good organization?

Today, Humana is a major player in the health insurance industry.

Its motto is “guidance when you need it most,” and it offers several different types of plans to assist a variety of individuals with a variety of needs. The current CEO of Humana, Inc. is Michael B. McCallister.

Although based in the Southeast U.S. Humana serves all 50 states and Puerto Rico, yet some types of policies are only available in a more regionalized area. Humana Hawaii is a good example of this. Certain areas only have specific policies available. Contact Humana Insurance for more information.

Humana insurance is highly regarded in the healthcare industry, often being considered a good choice for families and individuals looking for comprehensive coverage.

Many people ask, “Is Humana a good insurance”? The answer is, yes. This is mainly because Humana offers a variety of plans that are tailored to a variety of health needs. When researching and reading reviews about whether Humana is good insurance, factors such as affordability and presence in the healthcare community are the most important reasons.

In Humana insurance, good coverage includes benefits like preventive care, prescription drug coverage, and access to a wide network of providers. Overall, Humana Insurance is praised for its options, cost, and quality of service.

To find Humana Insurance reviews on the BBB, visit the Better Business Bureau for customer service feedback and ratings.

Things to Remember...

  • Humana does not, and never has, sold any type of auto insurance
  • Humana, Inc. was founded in 1961 and originally called Heritage House of America
  • Humana offers a variety of healthcare plans to meet a wide range of needs
  • Humana’s largest health insurance area is employer healthcare plans

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Humana Insurance Contact Information

Humana Insurance Company
500 West Main Street
P.O. Box 740036
Louisville, KY 40201

Humana Customer Service Corporate Headquarters Phone Number – 502-580-2712
Toll-Free – 800-486-2620
Employer Group Plan Member Number and Customer Service – 1-800-4Humana
https://www.humana.com/

Humana Insurance Company Claims Department
P.O. Box 14601
Lexington, KY 40512-4165
Fax – 888-556-2128

RightSource RX
P.O. Box 790441
St. Louis, MO 63179-0441
Phone – 888-782-8443

Humana currently does not have an option for customers to file a claim online; however, prior claims can have their status checked online. If you need to file a claim, you have two options. You can print the appropriate forms from the Humana website and mail your claim to the following:

Humana Correspondence Office
P.O. Box 14601
Lexington, KY 40512-4601

The second option is to fax your claim forms to 1-888-556-2128

The remainder of this review will focus on the Humana Company, the plans it offers, contact information, and other bits of background on this provider. Let’s dive into the question of, whether Is Humana a good organization?

Today, Humana is a major player in the health insurance industry.

Its motto is “guidance when you need it most,” and it offers several different types of plans to assist a variety of individuals with a variety of needs. The current CEO of Humana, Inc. is Michael B. McCallister.

Although based in the Southeast U.S. Humana serves all 50 states and Puerto Rico, yet some types of policies are only available in a more regionalized area. Humana Hawaii is a good example of this. Certain areas only have specific policies available. Contact Humana Insurance for more information.

Humana insurance is highly regarded in the healthcare industry, often being considered a good choice for families and individuals looking for comprehensive coverage. Many people ask, “Is Humana a good insurance”? The answer is, yes. This is mainly because Humana offers a variety of plans that are tailored to a variety of health needs. When researching and reading reviews about whether Humana is good insurance, factors such as affordability and presence in the healthcare community are the most important reasons. In Humana insurance, good coverage includes benefits like preventive care, prescription drug coverage, and access to a wide network of providers. Overall, Humana Insurance is praised for its options, cost, and quality of service. To find Humana Insurance reviews on the BBB, visit the Better Business Bureau for customer service feedback and ratings.

Humana Employer Plans

Humana’s largest health insurance area is employer health care plans.

Humana allows employers to give their employees several options to find a plan that meets their needs.

Some of Human’s employer plan options include:

  • High deductible plan – low premiums for those that have very few medical needs
  • PCA Plan – Combines a health care plan with a spending account, no co-pays normally needed
  • Coverage First – Allows a $500 per year allowance for each insured individual
  • PPO – Discounts for using in-network providers
  • HMO – Must use physician’s in network
  • Point of Service (POS) – Similar to an HMO but allows you to go to out-of-network providers
  • Humana Classic – no provider network

If you are interested in getting Humana Insurance quotes you can contact the company by phone or apply online.

The website contains easy-to-follow links to help you choose a plan that meets your needs and budget.

Humana Insurance Claims

Humana currently does not have an option for customers to file a claim online; however, prior claims can have their status checked online.

If you need to file a claim you have two options. You can print the appropriate forms from the Humana website and mail your claim to:

Humana Correspondence Office
P.O. Box 14601
Lexington, KY 40512-4601

The second option is to fax your claim forms to 1-888-556-2128

Humana Insurance states that it tries to process all claims within 7-10 business days as long as the required documentation has been submitted appropriately.

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Humana Insurance Careers

Humana’s website offers individuals seeking a career in the insurance industry the ability to search a database of job openings, apply online, and submit a resume and other information in a simple efficient manner. Be sure to check out Humana employee reviews.

Humana offers a variety of benefits for its employees that include:

  • Health insurance
  • Dental insurance
  • Long term care insurance
  • Life insurance
  • Flexible Spending Accounts
  • 401(K)
  • Competitive base pay and recognition bonuses
  • Paid time off
  • Paid holidays
  • Tuition reimbursement

Humana Insurance Reviews

Humana receives a rating of A- excellent from AM Best, which is considered the premiere rating system for both health and auto insurance companies.

This rating is based on company stability, profits, and consumer opinion.

Humana car insurance isn’t a direct service that Humana offers. Instead of car insurance, Humana focuses on health insurance services, offering a wide range of coverage options for individuals and families. Humana employee reviews will tell you insightful information on what the company offers. Humana reviews on the BBB (Better Business Bureau) will provide insight into Humana’s company. While researching options, it’s essential to consider Humana healthcare reviews to gauge customer satisfaction and service quality. While they excel in health-related offerings, including preventive care, medical services, and wellness programs, they do not offer Humana car service.

How does Humana rank?

Humana receives a rating of A- excellent from AM Best, which is considered the premiere rating system for the best auto insurance companies.

This rating is based on company stability, profits, and consumer opinion.

Humana Insurance Coverage Options

Humana Healthcare offers a variety of plans to meet a wide range of needs, from the elderly to families to military personnel and veterans. There is a Humana review of each of the below services that can help you decide the best option for your needs.

The following is a list of several of Humana’s insurance plans.

  • Medicare Plans – Humana introduced a Medicare Part D plan in 2006. These are designed to assist individuals in getting the most out of their Medicare dollars for medical services and prescriptions.
  • Humana One – This individual health care option can be purchased by a private individual and not an employer looking to offer insurance benefits. Humana One plan has various options for individuals, married couples, and families.
  • Humana One Dental and Vision – This individual insurance combines dental and vision coverage for a more comprehensive package.
  • Humana One Life and Supplemental Insurance – A range of policies includes stand-alone life insurance for individuals, hospital indemnity coverage, and various policies targeted toward specific illnesses.
  • Humana Dental – Humana’s most common dental policy
  • Humana Visioncare – Humana’s most common vision policy
  • Right Source Rx – Prescription drug coverage with home delivery
  • Humana Military – Health care for military beneficiaries in the southern U.S. and Puerto Rico
  • Humana Veterans – Formed in 2007, this plan provides solutions for the health needs of veterans.

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Humana Insurance Rates Breakdown

 

 

 

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How Humana Ranks Among Providers

Despite this favorable rating customer reviews on several independent websites were not as positive.

Humana Health Insurane complaints were the norm on most websites.

Statements made by Humana customers included:

  • Very picky about paying out claims
  • Cover very few procedures
  • Go out of their way to deny claims
  • Poor customer service
  • End up paying a lot of money out of pocket
  • Policy termination without reason
  • Worst dental insurance ever
  • Huge rate increases without explanation

Still, some customers were happy with Humana. Statements made by these customers included:

  • Great customer service
  • Great dental coverage
  • Easy application process
  • A wide variety of plans
  • Pleased with their coverage of the claim

One website polled customers on their experience to see if Humana is good insurance.

The results indicated 71 percent of customers were very dissatisfied with the company while only four percent considered themselves to be very satisfied with Humana.

Humana auto insurance simply does not exist. Click here and enter your zip code to compare auto insurance rates now!

Frequently Asked Questions

What is Humana Auto Insurance?

Humana Car Service isn’t a type of insurance coverage provided by Humana, a well-known health insurance company, that offers a variety of healthcare-related services.

 

The Humana Headquarters address and zip code is 500 W. Main Street, Louisville, KY 40202.

What types of auto insurance coverage does Humana offer?

Unfortunately, Humana car service is not a service provided by Humana Insurance.

How can I purchase Humana Auto Insurance?

Auto insurance is not a coverage type within Humana. You can visit the official Humana website or contact their customer service to purchase or get a Humana Health Insurance quote. You can get Humana medical insurance quotes online by visiting their official website or contacting their customer service.

Can I customize my Humana Auto Insurance policy?

Yes, Humana allows you to customize your auto insurance policy according to your needs. You can choose the coverage options, deductibles, and limits that best suit your budget and preferences.

What factors determine the cost of Humana Auto Insurance?

Several factors influence the cost of Humana Auto Insurance, including your driving record, age, location, the type of vehicle you drive, the coverage options you select, and the deductible amount you choose. Generally, individuals with a clean driving record and lower-risk factors may qualify for lower premiums.

Is Humana a good insurance company?

Humana is generally considered a reputable insurance company, particularly known for its Medicare Advantage plans and other health insurance products. They have a strong presence in the healthcare industry and offer a range of coverage options. However, like any insurance company, the quality of service and customer satisfaction can vary depending on individual experiences and specific needs. It’s a good idea to research customer reviews, compare coverage options, and consider factors like cost, network coverage, and customer support when evaluating Humana or any insurance provider

What is the downside of Humana?

One downside to Humana health insurance is that its network of healthcare providers may be more limited compared to some other insurance providers, potentially leading to fewer choices for healthcare services and providers in certain areas. Be sure to do your research and check healthcare availability if you have specific doctors you prefer to see.

Where can I send in claims to Humana?

Depending on whether they are for medical, dental, or encounter, there are different mailing addresses for claims.

Medical claims: Humana Claims,
P.O. Box 14601, Lexington, KY 40512-4601

Fax: 1-888-556-2128

Dental claims: Humana Dental Claims,
P.O. Box 14611, Lexington, KY 40512-4611

Encounters: Humana Claims Office,
P.O. Box 14605, Lexington, KY 40512-4605

Documents can be sent via fax to 888-556-2128.

 

What are some Humana One reviews?

One of the main attractive parts of Humana One is its affordability. Their plans also often include a wide range of benefits, including, preventive care, prescription drugs, and a variety of wellness programs. They are also known for their network of providers, allowing members access to a variety of doctors and hospitals over a larger geographic area.

While every experience is different, some customers have reported mixed Humana Health Insurance reviews regarding Humana One’s customer service. Like many insurance plans, co-pays, deductibles, and coinsurance contribute to out-of-pocket expenses that someone may still need to cover.

What are some Humana RightSource RX ratings?

There are mixed reviews about Humana’s mail-order pharmacy service, commonly known as, RightSource RX. Some of the reviews won’t be seen as shocking as they are common with most healthcare-related services.

Convenience serves as the underlying best reason to utilize services from the mail-order pharmacy. For many, there can also be some cost savings. The ease of ordering and utilizing the online system to be able to track a shipment and re-order as needed has also been reviewed as a positive option for this service.

On the other side, some may experience delivery issues or delays, which can be concerning if you are waiting on a medication. There can also be some gaps in communication or the customer service options attached to a service like this. Medication availability have been mentioned a few times as a challenge, especially if it’s a specific brand.

With any service, individual experiences can vary.

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