Can auto insurance companies share information?

Auto insurance companies don’t share information, but they do get your information from the same places, so they will all be able to have the same information about you.

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Rachel Bodine

Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Rachel Bodine
Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed insurance agent with 23 years of experience helping people protect their families and businesses with the best insurance coverage to meet their needs. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.

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Tim Bain

Updated December 2024

Do car insurance companies share information? Since auto insurance companies usually look at the same factors to determine rates, it may surprise you to learn that insurance companies don’t share information.

can auto insurance companies share information

Instead, companies use the same reports to gather information about you, which is good news if you’re shopping for new coverage and don’t want your current company to know.

The tricky part is that not all auto insurance companies look at that information differently. So, for example, a ticket on your driving record may cause one company to charge higher rates, but another company may overlook it.

When shopping for auto insurance, it helps to know what insurance companies evaluate. Then, you can make changes to keep your rates as low as possible.

Keep reading to learn more about auto insurance companies sharing information and what factors determine your rates.

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Things To Remember

  • Auto insurance companies don’t share information
  • Your insurance information gets pulled from various reports that all companies access
  • Contact the reporting agency to correct inaccurate information

What do auto insurance companies look for, and do insurance companies share information with each other?

Insurance companies look at many different factors to calculate your rates but do not share your information directly with each other. For example, when requesting a quote, you provide your age, vehicle, and ZIP code, and the insurance company can verify this information.

Your age is important because younger drivers lack experience behind the wheel and tend to be in more accidents. As drivers get older, rates decrease.

The insured vehicle also affects rates. For example, newer or more expensive cars cost more to repair or replace, so insurance rates are higher. In addition, drivers with a car lease or loan may have to carry more coverage, raising rates further.

Where you live influences your rates as well. Insurance companies charge higher rates in areas with a high theft rate since your vehicle is more likely to get stolen. Cities with a high traffic volume also have higher rates since you’re more likely to be in an accident.

Your driving record, claims history and credit score also determine your rates. While you provide this information for your quote, the auto insurance company verifies your information by requesting reports from specialty companies.

However, these reports cost money, so the insurance company doesn’t request them often. Typically, insurers only request reports when you apply for new coverage or your policy is up for renewal.

You can request copies of any report with your information, which generally costs less than $12. If you get denied coverage because of a report, you can receive a copy of the report for free. If a report is incorrect, you can contact the reporting company to correct the information. 

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What information do car insurance companies have access to?

Car insurance companies have access to all types of information to assess risk and determine premiums. These specific pieces of information include details about the insured vehicle but also could include specific information about the driver, such as age, gender, driving history, credit score in some cases, and the location of where the vehicle is primarily kept or being driven. Additionally, insurance companies may have access to an auto insurance database, containing comprehensive information about accident history, claims records, and policy details.

Car insurance companies have access to a wide range of information about insured vehicles and drivers. Do insurance companies communicate with each other? Yes, they do, especially when it comes to risk assessment and pricing. Do insurance companies share information about claims history- yes. Can other car insurance companies see your claims? Yes, because they have access to claim history and records, which helps them make informed decisions about coverage and premiums.

However, are insurance claims public records? No, they are not in the public records, just like your car insurance is not public information, but they are shared among insurance companies to prevent fraud. Can insurance companies see previous claims from a long time ago? That information is accessible in the auto insurance database that insurance companies have access to.

When it comes to the question of what information insurance companies have access to, the answer is that it varies. While Can I share my insurance policy number? is a common question, it’s generally advised to share this information only with authorized parties, such as repair shops or other insurance companies for claims processing. Insurance policy numbers are confidential and serve as unique identifiers for specific insurance policies. They are typically used for administrative purposes between the insured individual and the insurance company. It’s a good piece of information to safeguard for yourself.

However, it’s essential to be cautious if insurance companies ask for a bank account number, as this information is not typically required for insurance purposes and could be a red flag for potential scams.

What reports do auto insurance companies use to determine rates?

First, a car insurance company looks at your driving record or motor vehicle report (MVR). Your MVR details any accidents, tickets, or DUIs on your record. Although most states only include infractions for three years, some states keep records for 10 years.

How do auto insurance companies check your driving record? The companies request one from the DMV. However, there is a fee for each record.

Your driving record shows what kind of driver you are and whether you are likely to cost the insurance company money in the future. Risky drivers have much higher rates, and drivers with multiple infractions see rates skyrocket.

Next, your Comprehensive Loss Underwriting Exchange (CLUE) report shows all claims filed, accident-related or not. So, for example, if hail damages your car and you file a claim, it would show up on your CLUE report but not your MVR.

The CLUE report indicates whether you’re likely to make a claim based on the number of claims filed in the past. For example, if you file claims for minor damages, it can be a red flag to insurers that you are unlikely to pay for damages yourself. This is how car insurance companies know about previous claims.

Finally, insurance companies look at your credit report. Various factors determine your credit score, such as on-time payments, how many accounts are open, and what credit types you have.

Studies show that drivers with a higher credit score are more likely to pay for damages out of pocket and avoid filing a claim. Therefore, insurance companies save money and offer lower rates.

Additionally, a credit report shows if you’re likely to pay your bill on time.

How can you save on your auto insurance?

Now that you know what auto insurance companies look at to determine rates, there are ways to keep those rates as low as possible.

First, you can’t avoid your insurance company looking at your driving record. It’s best to be upfront with the company so that it doesn’t revoke your offer or cancel your policy.

The good news is that you aren’t penalized for poor driving forever. Every few years, infractions come off of your driving record. So if you avoid adding new accidents, tickets, or DUIs, your record can be clean again in a matter of years.

In addition, every company looks at your driving record differently. If you only have one offense, the insurance company may be willing to overlook it and not charge higher rates. 

Next, avoid filing a claim if you can pay for repairs yourself. Keeping your CLUE report clean is also important to keep rates low. While damages may be expensive to repair, it may be cheaper to pay out of pocket rather than suffer high insurance rates for years.

Finally, increase your credit score. Make good choices on how you use your credit and pay your bills on time. For example, think carefully about signing up for another credit card.

You can receive a free credit report annually from a reporting agency such as Experian. Go through your credit report each year to ensure the information is correct. Not only will you save on insurance, but you’ll get lower rates on other purchases such as a car or mortgage.

Although these changes take time, they also make a big difference in auto insurance rates. Request copies of these reports to begin the process today.

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Handling Personal Information With Another Insured Driver

If you are looking at how to find someone’s insurance policy number, you can start by checking any documents they may have provided, such as their card or policy documents.

If someone rear-ends you, whose insurance do you call?  No matter what, you do not call their insurance. Contact your insurance company as soon as you can following the accident to report the incident. Provide only the basic information about who, what, where, and when. You should not give a statement to the other insurance company.

If someone has filed a claim on your insurance, it’s a good idea to cooperate with your insurance company’s investigation process. The other driver’s insurance may contact you to gather information or discuss the claim.

The Bottom Line: Do insurance companies share information?

Auto insurance companies don’t share car insurance information directly, though companies typically get it from the same places. 

When choosing an auto insurance company, it’s best to compare quotes to find the best deal.

When you request a quote, you give information, including your age, vehicle, and ZIP code. While those factors determine rates, they aren’t the only ones.

Your driving record, claims history, and credit score also affect your car insurance rates. Do auto insurance companies share information about these things with each other? Usually, auto insurance companies request these reports at renewal or when you sign up for a new policy.

Your MVR, CLUE report, and credit history all give the auto insurance company valuable information about you as a driver and whether or not you’re going to cost it money. You do not have to tell a new insurance company about previous accidents because they can look these details up.

Your MVR indicates if you are a high-risk driver, the CLUE report shows how likely you are to file a claim, and the credit report shows if you’ll pay your bill on time.

However, not all states allow insurance companies to use credit scores to calculate rates. Some states like California have made it illegal for insurers to use your credit score to determine rates.

If these reports are negative, you’ll see higher car insurance rates. However, there are ways you can clean up those reports and lower your rates.

Obey traffic laws, avoid filing claims if you can pay for repairs out of pocket, and use your credit wisely to get the lowest auto insurance rates possible.

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Final Thoughts

Car insurance companies check your credit to issue a credit-based insurance score. This allows the insurance company to assess how risky you are for an insurance policy. The higher your credit score, the lower your car insurance rates can be.

While insurance companies do not contact each other, insurance companies do share data. All insurance companies can access your claims history through a database called CLUE. This exchange allows them to understand your likelihood of filing a claim and your level of risk. Additionally, insurance companies also use other factors to determine the cost of your auto insurance policy.

One of the risks of changing insurance companies is that personal information will be shared in the process. When changing companies, car insurance companies look for basic personal identifiers, such as name, date of birth, and address. If you are in an accident or working through a claim you should not talk to the other driver’s insurance company. It’s not always known if the other person’s insurance company will contact you, but if they do, you will want to not share specific details of the accident.

Insurers do share information, which means that other insurance companies can see your claims. If you need to know how to report a claim to someone else’s insurance, make sure to gather all relevant details and contact their insurance provider promptly. If in any sort of accident, you are allowed to share your insurance information with the other driver if at fault. As a reminder, car insurance claims are not public records. You also cannot claim insurance from two auto insurance companies that share the same coverage on both vehicles.

So, while they may not directly converse, they do share data to make informed decisions. And yes, other insurance companies know about accidents through those shared records, which, again, helps them to assess risk and set appropriate premiums.

To conclude, auto insurance companies can access some of your information, but it comes with rules and can be situational.

Frequently Asked Questions

Can auto insurance companies share my personal information with other companies or individuals?

Yes, auto insurance companies may share policy information or your personal information with other companies or individuals under certain circumstances. Insurance companies can share information for purposes such as underwriting, claims handling, fraud prevention, and marketing. However, they must comply with privacy laws and regulations to protect your personal data.

What types of information can auto insurance companies share?

Auto insurance companies can share various types of information, including but not limited to:

  • Personal details: Name, address, date of birth, contact information.
  • Vehicle information: Make, model, year, identification number.
  • Policy details: Coverage types, limits, premium amounts.
  • Claims history: Previous claims filed, accident information, repair records.
  • Credit history: Credit score, payment history (in some cases).

Do auto insurance companies share information with each other?

Yes, auto insurance companies may share information among themselves. This sharing of car insurance information allows insurers to evaluate risk accurately, determine appropriate premiums, prevent fraud, and ensure proper claims handling. Other insurance companies do know about other claims too. Insurance companies do check for previous accidents. However, they are required to adhere to privacy regulations and protect your sensitive information.

Are there any restrictions on the sharing of information by auto insurance companies?

Yes, there are restrictions on the sharing of information by auto insurance companies. Insurance companies must comply with privacy laws and regulations, such as the Gramm-Leach-Bliley Act (GLBA) in the United States. These regulations impose requirements for safeguarding customer information, providing opt-out options for certain disclosures, and ensuring data security.

In most cases, auto insurance companies do not require your explicit consent to share information. When you enter into an insurance policy, you typically provide consent for the company to use and share your information as necessary for conducting their business operations. However, insurance companies must follow privacy laws and allow you to opt out of certain information sharing practices, such as sharing for marketing purposes.

How can I protect my personal information from being shared by auto insurance companies?

To protect your personal information from being shared by auto insurance companies:

  • Review the privacy policy and terms of your insurance company to understand their information sharing practices.
  • Opt out of sharing your information for marketing purposes if you wish.
  • Regularly review your policy and contact your insurance provider if you have any concerns about information sharing.
  • Be cautious when providing personal information online and offline to avoid unnecessary exposure.

Is insurance information on a police report?

Yes, insurance details are often included in police reports related to accidents or incidents involving insured vehicles.

Do car insurance companies pull your credit?

Many car insurance companies do check your credit when determining your insurance premium. Remember, getting a car insurance quote does not affect your credit score.

Can auto insurance companies call your doctor?

No, auto insurance companies do not have the authority to directly call your doctor or access your full medical history without your consent. Auto insurance companies can request medical records under certain circumstances. Typically, they may request medical records if you’ve filed a claim related to injuries sustained in a car accident.  However, they must follow legal guidelines by obtaining consent or a court order to be able to access. Only then can auto insurance companies see your medical records.

Can car insurance companies read your text messages?

Yes, car insurance companies can legally access your text messages if they have a valid reason to do so. A couple of those reasons include claims investigation or suspected fraud or illegal activity.

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