Does Enterprise have a lost and found?

What if I left something in my rental car? Oh well — you can’t always remember everything. The good news is that Enterprise Rent-A-Car lost and found department holds items left behind in a rental car or at any of their locations for 30 days or more.

You can find the Enterprise Lost and Found near you by calling the enterprise lost and found customer service number at 1-855-266-9565 or visiting their website and searching for your city. Also, check your local airport for the closest Enterprise rental car lost and found location.

For immediate assistance in case of emergencies, you can use the Enterprise emergency phone number listed on their website.

Should drivers file auto insurance claims for lost items? No, because auto insurance doesn’t cover items lost or damaged in a vehicle. However, you should contact your insurance company as soon as possible if you’re in an accident in a rental car, using the Enterprise claims contact number for quick support.

Read our guide now to learn how to contact Enterprise Lost and Found, what to do if you lose your rental car keys, and how rental car insurance claims can impact your rates.

Are you looking for affordable rental car insurance right now? Enterprise car rental insurance offers comprehensive coverage options tailored to your needs. However, you can compare other providers. Enter your ZIP code above to compare local auto insurance quotes for free.

What is the Enterprise Lost and Found phone number?

The Enterprise rental lost and found phone numbers will vary by city. The company offers a convenient search tool for customers to find their local lost and found locations.

If you left something in a vehicle, you can contact Enterprise Customer Service at 1-855-266-9565, and they will immediately direct you to their Lost Returns website.

On the website for Enterprise lost and found, states are listed in alphabetical order. If an Enterprise Lost and Found department is in your city, it will be linked. If you don’t see your city on the list, you can contact the lost and found at the closest airport. 

For example, there are only two Enterprise Lost and Found locations in Georgia. Customers living in Marietta or Macon would visit the Enterprise Rent-A-Car lost and found at the Atlanta airport Anyone living on the coast would head to the Savannah/Hilton Head International Airport.

If you don’t see your city on the list, you can also submit a question to the Enterprise Support Team. The enterprise lost and found form will ask you to list any enterprise lost and found items along with other details. It will look like this:

Choose “Lost Item” from the Topic pulldown menu. Then, describe your item and rental car in the Comments section. Next, it will prompt you to enter your contact information. An Enterprise agent will get in touch with you, and you will receive a Lost Item Report Reference Number you can use to check the status of your belongings.

For more detailed Enterprise contact information, including various department contacts, visit their website.

What happens if I lose my Enterprise rental keys?

If you lose your rental car keys, contact Enterprise roadside assistance immediately. 

Call Enterprise roadside assistance at 1-800-307-6666 to report your lost keys. Contact roadside assistance if you’re locked out of your vehicle, too.

Then, wait with the vehicle until the tow truck arrives. Be prepared to pay for the tow costs and a replacement key. On average, Enterprise lost keys charge can range between $20-$350 depending on the type of key and vehicle you rented. 

To avoid losing rental car keys, you can ask an agent for a spare set at the rental counter. You may have to pay a fee or deposit upfront, but you won’t have to worry about waiting on roadside assistance.

Will auto insurance cover items left behind in a rental car?

No, auto insurance does not cover items in any vehicle, whether it’s your own or a rental car. Even if your items are lost or damaged after an auto accident, you will file a claim with your homeowners or renters insurance policy. 

If you want auto insurance to cover items left behind in a rental car, you must buy Personal Effects Coverage (PEC) at the rental counter. This coverage extends to items lost, damaged, or stolen while inside the rental car. 

In case of vehicle damage, you can file Enterprise damage claims through their dedicated support system. Consider opting for Enterprise damage waiver coverage to minimize potential liabilities in case of damage to the rental vehicle.

Is rental car insurance necessary? That depends on the unique circumstances of your trip. If you want insurance just to cover your items, then forego the bundles they offer at the rental counter and ask for PEC. 

However, if your personal auto insurance policy is not full coverage, or if you’re renting a luxury or exotic vehicle, you may want to buy rental car insurance to ensure you aren’t paying out of pocket in the event of an accident.

If you opt for rental car insurance, this will often include Supplemental Liability Insurance (SLI) of up to $1 million and a Collision Damage Waiver (CDW). This waiver means that Enterprise will not require customers to pay on Enterprise insurance claims.

Lost Keys with Enterprise

Losing keys to a rental car can disrupt your travel plans significantly. If you find yourself in this predicament with an Enterprise rental, the first step is to remain calm and contact Enterprise Customer Service immediately. Enterprise provides assistance for lost keys through their dedicated hotline at 1-855-266-9565. It’s crucial to be aware that losing keys may incur a fee, dependent on the type of vehicle you’ve rented. Enterprise aims to resolve such issues promptly, minimizing inconvenience to their customers. They may also offer spare keys for certain models, which can be a lifesaver in these situations.

For any rental-related issues or inquiries, the Enterprise rental support team is ready to help.

Understanding the Enterprise Lost Key Fee Structure

The cost associated with losing a rental car’s keys can vary based on several factors, including the type of car (luxury vehicles typically result in higher fees due to specialized key fobs) and the complexity of the replacement process. On average, fees can range from $20 to $350. The Enterprise lost key policy outlines these potential costs transparently in the rental agreement, providing renters with all necessary information upfront. Knowing these details can help you budget for the unexpected and handle any surprises more efficiently.

How to Use Enterprise Lost and Found

Enterprise Rent-A-Car makes retrieving items left behind in a rental vehicle a straightforward process. Should you leave something in your rental car, you can report it by calling the Enterprise lost and found contact number provided at your rental location or by visiting the Enterprise Lost Returns website. The website and service team can guide you through submitting a lost item report, providing locations and contact information by state and city. Enterprise holds onto lost items for a significant period, ensuring you have ample time to claim your belongings. Prompt action is recommended to facilitate a smooth recovery process.

For more comprehensive details on the Enterprise car rental lost and found policy, which outlines how long items are held and the process for retrieval, please visit their website or contact customer service.

Enterprise’s Key Replacement Policy and Costs

In the event of lost rental car keys, Enterprise’s policy ensures that you’re not left stranded. The process for key replacement involves contacting either the local rental office where you picked up the car or Enterprise’s roadside assistance at 1-800-307-6666. The cost for key replacement varies, as it depends on the type of vehicle and the key’s technology. Enterprise strives to keep these costs as reasonable as possible, providing clear communication and assistance throughout the replacement process. If available, requesting a spare key at the time of rental can prevent potential hassles and fees should the primary set be lost.

Learn more about Enterprise insurance coverage and specific Enterprise insurance policies on their website or by contacting customer service.

Depending on your personal policy, you may already have coverage for rental cars. Rather than overpay for coverage, enter your ZIP code below to find out what’s in your auto policy and where you might find cheaper auto insurance rates near you.