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Will home and auto insurance company ratings help me choose?

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Things to Remember...

  • Ratings for home and auto insurance companies give you a better understanding of how they compare to other companies
  • There are many different factors for ratings for insurance companies such as  financial stability, consumer satisfaction, consumer complaints and premium policy rate prices
  • An B and above are considered good insurance company ratings
  • Make sure you check company as well as consumer reviews for each company you are considering

Ratings for home and auto insurance companies give you a better understanding of how they compare to other companies. However, it is important to understand the underlying measures that are being used to determine ratings and what exactly is being evaluated.

Our FREE car insurance tool will give you quotes to evaluate when you enter your ZIP code. Finding home and auto insurance companies is definitely an important financial investment. They protect your assets from potential loss and lawsuits.

As a result, it is important to focus on more than getting the best price possible for premium rates. Instead, look at the entire picture of what an insurance company provides to you when you make a decision about buying insurance.

Insurance Basics


The insurance industry is a financial services organism. The foundational premise is that an insurance company uses premiums you pay to invest and grow their financial reserves.

The insurance company hedges a bet that you will not actually need their services and file a claim, keeping those financial reserves as profits for their company.

However, if you need to file an auto insurance claim, the insurance company must have financial reserves available to pay that claim.

When you purchase insurance, whether for your home or car, you have a deductible amount. For homeowners insurance, the minimum deductible amount may be set by law.

Your deductible is the amount of money you pay out-of-pocket for an insurance claim before the auto insurance company will pay you for a claim.

There are several different kinds of insurance for both homeowners and auto insurance. Liability insurance provides coverage if your actions result in damage or injury to another person. Other forms of insurance provide coverage for your property if it is damaged.

Insurance Company Ratings

There are many different sources for ratings for insurance companies. Among them are financial stability, consumer satisfaction, consumer complaints and premium policy rate prices.

– Financial Stability

Several independent organizations periodically review home and auto insurance companies to evaluate their financial stability. You can find the results of these reviews on AM Best, Standard and Poor’s and Fitch websites.

Financial stability analysis includes an evaluation of an insurance company’s financial serves, their financial policies, their credit rating and the length of time in business. Ratings for financial stability are based on letter grades.

The highest grade possible is “A++,” which is superior. Letter grades in the “B” range are considered good and lower letter grades are issued to companies which are lacking in financial stability.

– Consumer Satisfaction


Consumer satisfaction can be measured a number of ways and there are many organizations that evaluate and report on consumer satisfaction rates.

Consumer Reports is one of the best-known organizations that evaluates and reports on consumer satisfaction of products and services. They publish their findings on their website and in their magazine publication.

Another well-known company is JD Powers and Associates. They perform an annual survey of auto and home insurance companies.

They interview thousands of consumers across the country and talk to them about their experiences with insurance companies. You can find the results of their annual survey on their website.

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– Consumer Complaints

There are a wide variety of resources to find out about consumer complaints against home and auto insurance companies. One of the most reliable and legitimate places to review is your state’s Department of Consumer Affairs website.

The Department of Consumer Affairs regulates the insurance industry in your state. On their website, you can find out if an insurance company is licensed to operate in your state.

You can also review information regarding lawsuits and complaints that have been filed against insurance companies. You can also find out similar information about licensed insurance agents and brokers.

Another source for information regarding consumer complaints is the Better Business Bureau. The Better Business Bureau is a nonprofit organization dedicated to reporting on business practices and informing consumers about potential problem businesses.

They help consumers resolve problems and mediate complaints. In addition to providing background information about companies they investigate, the BBB also provides information regarding consumer complaints and has a certification program for companies dedicated to customer service and consumer satisfaction.

– Insurance Premium Rate Comparisons

There are several ways you can compare insurance premium rates to find the best price for your needs. One simple way is to visit an insurance comparison website and receive quotes from several companies within a short period of time.

You can also talk to an independent insurance broker and receive rate quotes for comparison.

Insurance brokers usually represent several different insurance companies and can help you determine which insurance company will provide you with the best protection.

Additionally, they may be able to offer suggestions on ways to lower your rates and help you understand your insurance needs more clearly.

Another source for insurance premium rate quotes is directly from insurance companies. You can visit a local insurance company office, call them on the telephone or visit their website for information on their polices and request a rate quote.

When evaluating insurance companies, it is a good idea to look at quotes from at least three companies for comparison.

Compare the same type of insurance, the same level of insurance and the same deductible level for an accurate comparison. Insurance rating statistics can provide you with helpful additional information to provide you with a complete picture when you are evaluating potential insurance providers.

Enter your ZIP code into our FREE car insurance comparison tool to find great quotes now.

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