Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

Full Bio →

Written by

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that exis...

Full Bio →

Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 24, 2020

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We partner with top insurance providers. This doesn’t influence our content. Our opinions are our own.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: 80 South Main Street
City: Hanover
State: New Hampshire
ZIP Code: 03755
Phone Number: 603-640-2200
Website: http://www.whitemountains.com
Year Founded: 1985
AM Best Rating: A
Company Rating 0 (0 reviews)

Things to Remember...

  • White Mountains Insurance Group, Ltd. offers personal auto insurance through Esurance
  • Esurance’s philosophy is that not all customers need to talk to an agent in order to make informed coverage choices
  • Their website’s frequently asked questions library further explains the various coverage options in detail, as well as how to buy and maintain Esurance policies

This White Mountains auto insurance review will provide an overview of the company’s subsidiary, Esurance, as well as information for those seeking auto insurance quotes.

White Mountains Insurance Group, Ltd. offers personal auto insurance through Esurance, which is directly marketed and underwritten on the Internet and through call centers.

Find the best deals on auto insurance rates by entering your ZIP code in the free quote tool above!

Esurance offers auto insurance products to consumers in 30 states, which make up 86 percent of the personal auto insurance market in the United States.

In addition to direct marketing policies, Esurance coverage is also available from a number of online agents.

Through partnerships with other industry leaders, Esurance also offers other insurance products such as homeowners, health, and life insurance.

White Mountains Information

Since Esurance is an online company, customers can contact Esurance through email, phone, or fax. The website’s contact page contains a convenient email form that will generate a response, usually within 24 hours.

Esurance representatives are available by phone 24 hours a day, seven days a week. That number is 1-800-ESURANCE (1-800-378-7262).

There are 32 regional Esurance offices throughout the United States. The contact page lists their locations and phone numbers. The corporate office headquarters address is:

Esurance
650 Davis Street
San Francisco, CA 94111
Website: http://www.esurance.com
Fax: 1-800-926-2869

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

 Secured with SHA-256 Encryption

How do I get a quote from White Mountain Insurance?

When a potential customer wants an auto insurance quote, the Esurance website provides a very efficient way to do this.

The simplest way is to use the quote tool. All that’s required is a ZIP code.

Esurance’s philosophy is that not all customers need to talk to an agent in order to make informed coverage choices.

The online Coverage Counselor™ informs customers as to coverage options so that when they see their personalized quotes, they have an understanding of how their coverage choices have affected the price of their policies.

Licensed agents are available for customers to talk to, but sometimes they’re not necessary.

With Esurance, the customer can do both. So when the quote is ready, the customer can call for advice, or simply purchase and print the policy online.

Customer service representatives and licensed agents are available day and night to help with questions.

Esurance’s Coverage Counselor™ is a very helpful tool that can recommend general limits and minimum levels of coverage for basic policy components such as:

  • Medical payment reimbursement
  • Collision and comprehensive deductibles
  • Uninsured and underinsured motorist protection
  • Property damage liability
  • Bodily injury liability

You can also find out about rental car reimbursement, and emergency road service.

The website’s frequently asked questions library further explains the various coverage options in detail, as well as how to buy and maintain Esurance policies.

The Learning Center and the Esurance blog are additional ways to get information.

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

 Secured with SHA-256 Encryption

White Mountains Auto Claims

If a customer is involved in an accident, or if the insured vehicle sustains damage from a non-collision incident, the customer can easily file a claim online.

The website contains a claims tab, or the customer can call any time of the day or night. That number is 1-800-926-1175. With 24-hour claims service, the claims process will begin the moment the customer makes contact with Esurance.

The website also allows claimants to track the progress of their claims online.

Esurance’s website has won awards, partly due to the extensive information that can be found on all topics relating to auto insurance.

The claims information page explains in detail what the claimant can expect from the claims process. There’s a glossary of terms and even advice on choosing a body shop.

White Mountains Customer Service

The customer service available from Esurance’s website is what makes the company stand out.

Since the company philosophy states that customers can often manage their insurance needs without the advice of agents, Esurance makes sure that the customer has at his or her disposal all the tools necessary to make informed coverage choices.

Whatever the question, there is probably an answer somewhere on the website.

For any issues or concerns not addressed on the website, Esurance agents and customer service representatives are standing by 24 hours a day.

Esurance customers are also able to manage their accounts and pay their premiums online.

Interested in having access to the best deals on auto insurance quotes? Enter your ZIP code here.

References:

  1. http://www.whitemountains.com
  2. https://www.esurance.com/company/news/2011-white-mountains-announces-sale-of-esurance-and-answer-financial
  3. https://www.esurance.com/company/about-us
  4. http://www.esurance.com
  5. http://www.propertycasualty360.com/2015/11/19/20-auto-insurance-companies-ranked-from-worst-to-b
  6. https://www.esurance.com/insurance/car
  7. https://www.esurance.com/insurance/car/claims
  8. https://www.esurance.com/info#customer-service