Safeco Auto Insurance Review (2024)

Our Safeco auto insurance review reveals that the Safeco insurance rating with the BBB is an A+. Safeco full coverage insurance rates average $71 per month for a 45-year-old male driver with a clean driving record. Safeco insurance after a speeding ticket costs about $89 per month, on average.

UPDATED: Feb 26, 2024Fact Checked

Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Auto Insurance Agent

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed insurance agent with 23 years of experience helping people protect their families and businesses with the best insurance coverage to meet their needs. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.

Licensed Insurance Agent

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 26, 2024Fact Checked
3.9
autoinsurance.org

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Safeco Insurance

Average monthly rate for good drivers:

$71

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Accident forgiveness and diminishing deductible
  • Multiple ways to customize coverage
  • Multiple discount options
  • Safeco RightTrack program

Cons

  • Low customer satisfaction ratings
  • Online quotes are obtained through agents
  • Not a lot of information on the price

Final Verdict: Review of Safeco Insurance

Safeco offers car insurance coverage options to individuals throughout the United States. Safeco has options for discounts and allows customers to add on different types of coverage to customize their policies and feel safe on the road.

Before committing to a Safeco auto insurance policy, find and compare car insurance quotes from multiple companies in your area to see which offers the coverage you want at the best possible price.

If you’re searching for the best car insurance company, look at Safeco auto insurance. Safeco Insurance Company offers liability, collision, and comprehensive coverage options and allows policyholders to purchase add-ons for even more protection on the road. With Safeco car insurance, individuals can save money by taking advantage of discounts they may qualify for. In addition, Safeco allows people to customize their coverage to ensure they get what they want for themselves and their family members.

What You Should Know About Safeco Insurance

If you’re searching for the best auto insurance company, look at Safeco auto insurance. Safeco Insurance Company offers liability, collision, and comprehensive coverage options and allows policyholders to purchase add-ons for even more protection on the road.

With Safeco car insurance, individuals can save money by taking advantage of discounts they may qualify for. In addition, Safeco allows people to customize their coverage to ensure they get what they want for themselves and their family members. Keep reading our Safeco Auto Insurance Review to learn more about the company.

According to J.D. Power’s 2021 study, Safeco landed in the middle of the pack regarding customer satisfaction.

Safeco has an A (Excellent) financial strength rating with A.M. Best and a stable outlook for future endeavors. In addition, the Safeco insurance rating with the Better Business Bureau (BBB) is an A+, but the company has many complaints on the BBB website.

Safeco reviews online suggest that customer service could improve the claims handling process and communication with policyholders. If you’re interested in a Safeco car insurance policy, read some of the company reviews online to see what customers are saying.

How do I make a Safeco insurance claim?

You can file a claim with Safeco by using the company’s app or calling Safeco. When you file a car insurance claim, you will need your policy number, the incident date and description, the resulting damage, and your personal information.

Once you file a claim, you can check the status of your claim on the Safeco app.

Can I cancel my Safeco policy?

You will have to call and speak with a company agent or representative to cancel a Safeco policy. It would help if you asked for verbal or written confirmation that your policy is canceled to ensure you will not continue to be charged for coverage.

Safeco Insurance Coverage Options

Safeco offers many of the coverage options you’re familiar with, including the following:

In most states, the minimum requires people to purchase coverages like property damage and medical payments. But if you’re concerned with having added protection for yourself and your vehicle, you may want to consider purchasing a full coverage policy that includes both collision and comprehensive insurance.

Here are extra features Safeco uses to incentivize people to purchase a policy with the company:

  • Accident forgiveness
  • Claims-free cash back
  • Diminishing deductible

If you’re looking for a way to save money on your premiums and save even more in the future, these Safeco options may be an excellent fit for you.

Does Safeco have coverage add-ons?

There are additional ways Safeco policyholders can stay protected. These are some of the company’s most popular add-on options:

While the coverages listed above will cause your rates to increase, the peace of mind you get with added protection may be worth the higher cost.

What other types of insurance does Safeco offer?

Safeco offers the following types of insurance in addition to auto insurance:

  • Motorcycle
  • Boat
  • Classic car
  • Motor home
  • Off-road vehicle
  • Snowmobile
  • Golf cart
  • Property
  • Homeowners
  • Renters
  • Condo
  • Landlord
  • Umbrella
  • Pet medical
  • Identity theft

You could get a discount on car insurance with Safeco by bundling your coverage with another insurance policy.

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Safeco Insurance Rates Breakdown

Safeco car insurance rates aren’t readily accessible online, but the company does offer individual and personalized auto insurance quotes on its website.

The table below shows average auto insurance rates with the leading insurance companies. You can use this table to get an idea of where Safeco rates will fall.

Depending on your age, gender, marital status, ZIP code, driving history, credit score, and many other factors, you may find that your rates with Safeco are lower than the average in your area.

Safeco Auto Insurance Rates by Age

One of the biggest influences on auto insurance rates is your age. Review the table below and you will see that, as you age and gain driving experience, your rates will start going down.

Below we'll look at the rates for a few specific age groups.

Safeco Rates for Teen, Adult, and Senior Drivers

Overall, teen drivers pay more for car insurance coverage. This table includes rates for teen drivers based on gender from the top insurance companies.

We've included the rates for 25-year-old drivers above so you can see how rates begin to fall at that age.

Female drivers pay 35% more than the national average for coverage, and males pay 27% more. Once people turn 25, they often notice a drop in car insurance costs. Below are the average annual full coverage insurance rates for adults.

Safeco car insurance rates for senior drivers will also vary but the table below shows the national average for senior drivers from the top car insurance companies.

Rates with Safeco will also vary based on your driving history. We go into more detail below.

Safeco Auto Insurance Rates Based on Driving History

Your driving record is another factor that can impact the cost of your auto insurance. Here's an overview of how various traffic violations can affect your auto insurance rates.

SafeCo Average Annual Full Coverage Auto Insurance Rates Based on Driving Record
Full CoverageU.S. AverageSafeco
45-year-old male with a clean record$1,431.27$849.32
45-year-old female with a clean record$1,433.60$869.07
45-year-old male with a DUI$2,507.31$1,466.56
45-year-old female with a DUI$2,513.28$1,502.43
45-year-old male with an accident$2,072.14$1,317.21
45-year-old female with an accident$2,079.29$1,351.62
45-year-old male with a ticket$1,761.96$1,069.46
45-year-old female with a ticket$1,762.90$1,090.89

Let's take a look at some of these in more detail.

Safeco Car Insurance After a Speeding Ticket

Auto insurance rates after a speeding ticket can increase up to $500 more annually. You can compare the top insurance companies’ rates after a speeding ticket below.

State Farm auto insurance offers the best rates after a traffic ticket — after USAA that is only offered to military members and their families. Learn more in our State Farm auto insurance review.

Safeco Coverage After a Car Accident

If you have an accident claim on your driving record, you can expect higher-than-average rates for coverage. This table compares the top companies’ rates after a car accident.

USAA, State Farm, and GEICO offer the best rates after an accident.

Safeco Car Insurance After a DUI

If you have a DUI on your record, you’ll definitely pay more for auto insurance. You could even have a hard time finding a company willing to offer you coverage.  Below you can see how Safeco's rates change if you have a DUI.

After USAA, Progressive and State Farm offer the best rates after a DUI>

Safeco Rates for Drivers with Poor Credit

With a low credit score, you should expect to pay more for car insurance. Here is how your credit score impacts your auto insurance rates with some of the top auto insurance companies. Unfortunately, we don't have Safeco's data for these rates.

Full Coverage Auto Insurance Monthly Rates by Credit Score
CompanyGood CreditFair CreditBad Credit
AAA$135$165$245
Allstate$166$197$296
American Family$116$136$203
Farmers$140$161$269
Geico$82$100$148
Hartford$120$155$230
Liberty Mutual$177$226$355
Nationwide$120$133$166
Progressive$109$138$206
State Farm$91$118$200
Travelers$107$128$194
U.S. Average$123$148$226

GEICO’s rates are around $1,100 less per year for drivers with good credit.

Minimum vs. Full Coverage with Safeco

While minimum auto insurance coverage can help people save money on their car insurance, minimum coverage options don’t always give you the protection you need. If you are looking for the security of full coverage auto insurance, you'll need to be willing to pay more. Here's how Safeco's average annual minimum and full coverage rates compare with the national average.

The best thing you can do to avoid paying too much for coverage is to shop online and compare multiple quotes to discover which companies offer the best price.

Safeco Insurance Discounts Available

Safeco has a few options for auto insurance discounts on coverage, including the following:

  • Multi-policy
  • Multi-vehicle
  • Safe driver
  • Accident prevention course
  • Safety features
  • RightTrack program

If you believe you may qualify for a discount with Safeco, you could call the Safeco insurance number in your area and speak with a representative to see how much you could save on coverage.

What is Safeco’s RightTrack program?

Safeco’s RightTrack program is a usage-based insurance program that helps policyholders save money by allowing Safeco to track their driving habits.

RightTrack uses the Safeco app to monitor a policyholder’s driving, paying close attention to hard braking, quick accelerations, driving time of day, overall driving speed, and more. By enrolling in the RightTrack program, individuals can save up to 25% on their insurance coverage.

Frequently Asked Questions

How much does Safeco car insurance cost?

Safeco costs around $1,000 annually, but your rates will vary based on personal factors.

How can I buy car insurance from Safeco?

You can purchase a Safeco policy through the company website, but you will need to do so through an independent insurance agent.

Does Safeco offer accident forgiveness?

Safeco offers accident forgiveness, though your eligibility will depend on several factors.

What is Safeco Auto Insurance?

Safeco Auto Insurance is a type of insurance coverage that provides financial protection for your vehicle in case of accidents, theft, or damage. It offers various coverage options and benefits to help you recover from unexpected events.

What types of auto insurance coverage does Safeco offer?

Safeco Auto Insurance offers a range of coverage options, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, personal injury protection, and more. These options allow you to customize your policy to suit your specific needs.

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Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Auto Insurance Agent

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed insurance agent with 23 years of experience helping people protect their families and businesses with the best insurance coverage to meet their needs. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Safeco Insurance

3.94 (1,164 reviews)
1
December 31, 2023

Tracey_

Bad Company run

This company is scammers and lies they took collision and collateral off my vehicle without my knowledge
1
October 30, 2023

06Maraya09_

Wouldn't use them

I have been a customer of safeco/ liberty mutual for many many years. I am appalled at the treatment I am receiving from them, they are trying to screw me over. Already dealing with being in an accident, and then your car being a total loss is hard enough. But for them to then try and screw me over with giving me way less than they should is sickening. When I pay for very good insurance, I'm not on the cheapest policy. They aren't not even giving...
I have been a customer of safeco/ liberty mutual for many many years. I am appalled at the treatment I am receiving from them, they are trying to screw me over. Already dealing with being in an accident, and then your car being a total loss is hard enough. But for them to then try and screw me over with giving me way less than they should is sickening. When I pay for very good insurance, I'm not on the cheapest policy. They aren't not even giving me enough to repurchase the same vehicle. This is not because I'm top heavy on my loan either. They're automated system hangs up on you. It is impossible to get ahold of somebody or to get somebody to call you back. I request to speak with the manager multiple times with no call back. They take forever to respond. Im talking about thousands of dollars too. I even set in comps to prove the vehicles, price and value. And they didn't accept or put in any of mine butt one. They made up excuses why they couldn't use them. I am canceling my insurance with them as soon as this is all wrapped up.
1
October 11, 2023

Dr_Polly_Heil-Mealey

Insurance claim denied

Love my insurance agent, but Safeco is denying my water claim on my RV that I have had insured with them for the last 5 years. An agent would not even come and look at the damage. I am beyond disappointed and believe that I have wasted money with this company
1
October 11, 2023

Dr_Polly_Heil-Mealey

They would not send an adjuster, just denied the claim.

So very dissappointed in this company. We have all of our vehicles insured with them, Our RV suffered water damage in the rain last week, and they are not covering trhe damage. They won't even send out an adjuster to look at the damage. Just denied the claim. I expect more from this company
1
September 23, 2023

Upset_customer_

Credit

They placed me in the credit bureau. The agent never explained this while going over the policy. Angry customers
1
August 21, 2023

Edona_

Roadside assistance /towing

Last night at 8pm my car battery died while driving on a major highway in Brooklyn. I called roadside assistance which took 4 plus hours to arrive. Upon arrival the guy was throwing my stuff all over the floor and rushing to find where the battery was located only to not help me and tell me to call a tow. I spent the next few hours on the phone with safeco back and forth begging for a tow as I was still stranded hours later. They lied to me every...
Last night at 8pm my car battery died while driving on a major highway in Brooklyn. I called roadside assistance which took 4 plus hours to arrive. Upon arrival the guy was throwing my stuff all over the floor and rushing to find where the battery was located only to not help me and tell me to call a tow. I spent the next few hours on the phone with safeco back and forth begging for a tow as I was still stranded hours later. They lied to me every hour that a row was coming and never did. Around 4am they called me and said sorry there are no trucks that can help u please call around 7-9am. I had to sleep in my car in the middle of a highway in nyc. I was left stranded for 14 hours before a tow truck came at 10am the following day. I called customer service asking to atleast be reimbursed for the tow truck which is the least they can do after all they put me through and they said no. I have had Allstate insurance and geico prior and was never treated like this or left out on the street for that many hours.
1
August 21, 2023

safecosuxballs

Safeco is Pathetic, strongly suggest using someone else

DO NOT get a policy with them - they cancel policies with no warning. This is a fraudulent company that will sell you a policy and cancel for no apparent reason a few months after selling it to you (just to get your money while they can and then turning around and cancelling the policy in hopes you want to renew at a higher price). They are manipulative in their sales approach and are solely interested in extracting as much money as they possib...
DO NOT get a policy with them - they cancel policies with no warning. This is a fraudulent company that will sell you a policy and cancel for no apparent reason a few months after selling it to you (just to get your money while they can and then turning around and cancelling the policy in hopes you want to renew at a higher price). They are manipulative in their sales approach and are solely interested in extracting as much money as they possibly can from their customers before cancelling their policy (with little warning, just 1 letter and no email communication whatsoever). Then, they make you call during inconvenient business hours to reach their "special team" who you never actually get to speak to. I strongly suggest looking elsewhere for insurance as they will manipulate you, lie to you and do everything in their power to steal as much money from you as possible.
1
July 12, 2023

Doug_O

POOR CLAIMS SERVICE/SLOW/LACK OF GOOD JUDGEMENT

The claims process is poor, and I believe creates larger claim liabilities due to how the process is handled and the general lack of good customer service. The Insurance company like many others are trying to create their own repair estimates and then forcing the service providers to capitulate and agree to a price less than the true repair cost will be. This process is done with the absence of any input or good communication with the insured...
The claims process is poor, and I believe creates larger claim liabilities due to how the process is handled and the general lack of good customer service. The Insurance company like many others are trying to create their own repair estimates and then forcing the service providers to capitulate and agree to a price less than the true repair cost will be. This process is done with the absence of any input or good communication with the insured. I had an accident that was not my fault. The other party admitted it was their fault. I wasn’t physically hurt but my airbags went off and I was tossed and shaken. I had no preference on whether the vehicle was totaled or repaired. The company started off wanting multiple pictures which I immediately provided. They then proceeded to ask me via email and texts twice a day for the next few days. I tried contacting them to ask if they needed additional information and got no response. After I got the nonsensical requests stopped, I took my vehicle to a repair shop that was certified for my vehicles make. After making an estimate, the shop thought the vehicle was likely a total loss. They sent the estimate to Safeco. The Safeco claims representative disallowed about 40% of the repairs and replaced all OEM parts with aftermarket noncertified parts. The vehicle was then deemed repairable. There was probably a week to 10 days of back and forth between the repair shop and Safeco negotiating the cheapest price to repair my vehicle. This made the repair take longer than it needed to and wasted my time creating problems that I worried about. I complained to which the senior representative said that “this is the way all the insurance companies handle claims”. They made it obvious that they did not care what I thought, and they were just going to do whatever they were going to do. When the repair was completed the final bill for repairs was at or over the threshold for totaling the vehicle. They spent an exorbitant amount of time just to have the claim come out to the same amount that it would have cost to total the vehicle. The process maximized wasting my time, extending the time it took to repair my vehicle and creating worry and concern on my part. I truly believe that I have PST from the claims process and poor customer service. In the past I’ve received communication from Insurance companies to find out if I’m happy with the repair and the claim result. I’ve not received any evaluation from the company to date. I believe that they only send evaluations to people who they know will give them a good review. That way they can control their ratings. The claims process is awful. I give the Safeco Claims process an IR as in "improvement required".
4
April 7, 2023

unhappy_customer_86

Good company to work with

had some collision issue but safeco helped and problem resolved in a timely manner. thank you all. Although car shop was not cooperating , insurance made it work out .
1
March 16, 2023

Tanderson3

Unhappy Customer of 5 years

I am very unhappy with my recent experience from Safeco. I worked with [REDACTED NAME] [REDACTED NAME] & Laushonda [REDACTED NAME] who were both unresponsive and rude. I was called the wrong name multiple times and had to reach out to them for updates. I left 3 VM with no call backs & emails unanswered. I have also requested a sup call and they also have not called me back. On one phone I was advised the short comings of the auto body shop is not...
I am very unhappy with my recent experience from Safeco. I worked with [REDACTED NAME] [REDACTED NAME] & Laushonda [REDACTED NAME] who were both unresponsive and rude. I was called the wrong name multiple times and had to reach out to them for updates. I left 3 VM with no call backs & emails unanswered. I have also requested a sup call and they also have not called me back. On one phone I was advised the short comings of the auto body shop is not there issue…..as someone who was just in a hit and run accident that was very inconsiderate as this isn’t a issue I wanted either. I have been working on this insurance claim since Feb 4 and still do not have my car and trying to have someone contact me.
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