Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 20, 2020

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We partner with top insurance providers. This doesn’t influence our content. Our opinions are our own.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: 826 East State Road – Suite 100
City: American Fork
State: UT
ZIP Code: 84003
Phone Number: 801.610.2700
Website: http://www.citadelinsuranceservices.com/
Year Founded: 2007
AM Best Rating:
Company Rating 0 (0 reviews)

Things to remember...

  • Citadel Insurance Services is a brokerage insurance company that sells products for both commercial and individuals
  • Citadel’s coverage includes personal lines for many types of auto insurance, as well as life, business insurance, health insurance and financing
  • If you need to file a claim with Citadel, you will need to call in as they do not have claim filing options online

Citadel auto insurance review considers a company working for two types of insurance clients. Citadel Insurance Services is a brokerage insurance company that sells products for both commercial and individuals.

When it comes to their commercial products, their focus is on hard to insure companies that face higher risk factors than other companies do.

Read on for details about the services, areas of specialty, and ways to obtain this coverage. The locations, agents, and careers within this company will be covered too.

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Citadel Auto Insurance Services

 

Citadel sells their services in packages. These packages are:

  • EnergyPac
  • EnviroPac
  • HealthPac
  • ManfacturingPac
  • NutraPac
  • ProfessionalPac
  • UmbrellaPac

Their areas of specialty for business are:

  • Real Estate
  • Aviation
  • Life Science/Nutraceutical
  • Contracting
  • Manufacturing
  • Trucking
  • Healthcare
  • Sports and Fitness
  • Motorsports

Their coverage includes personal lines for many types of auto insurance, as well as life, business insurance, health insurance, and financing. This broad range of products does make it possible for you to fulfill all of your insurance needs in a single location.

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Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

 Secured with SHA-256 Encryption

Citadel Auto Insurance Locations

Although Citadel is a brokerage insurance firm, they only have one location for their company.

What this means for you is that if you are in the market for insurance products and you want to use Citadel, you will have to do business with them via the telephone.

The truth is that they may have other offices, but they don’t share that information on their website. They only show themselves as having a single location so that is the information that we will need to work with.

How do I file a claim with Citadel Auto Insurance?

In order to file a claim with Citadel, you will have to contact Citadel directly and speak to your agent as Citadel does not have an online option to file a claim, nor do they provide their claims information on their website.

Citadel’s office hours are Monday through Friday,  8:30 am to 5 pm. You can schedule an appointment to speak with a representative from the company outside of these hours, but this will have to be done in advance. This feature isn’t really for making claims.

Citadel Auto Insurance Financial Ratings

You will find that Citadel doesn’t have any financial ratings. The reason for this is as a broker they aren’t actually the company that is guaranteeing their products, the auto insurance company or underwriter of the policy that you purchase is making that guarantee.

For this reason, it is important that you check the financial stability of any company that they choose for you for your products in order to ensure that your insurance claims will be paid or that your investments are safe.

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Citadel Auto Insurance Careers

Unfortunately, there doesn’t seem to be any information regarding careers with this company. You can contact the company directly in order to determine if they are hiring anyone at this time.

However, their website doesn’t provide any information regarding this subject. Of course, means that we cannot tell you what the benefits are for working for a company like this one either.

Of course, means that we cannot tell you what the benefits are for working for a company like this one either.

It does look as if this is a large company and if that is the case, then you could probably expect to have at lease health and life insurance options as part of your benefits package.

However, don’t take our word for it, if you are interviewing with the company, you need to find out for yourself what the benefits of working there are!

Citadel Auto Insurance Reviews

One thing that might give you pause about this company is the utter lack of information online regarding the services that this company offers. We could find no reviews, no company rankings from places like the Better Business Bureau and so on.

While this lack of information doesn’t mean Citadel is a bad company, it does make it more difficult to make an informed decision about using this company to broker your insurance products.

If you are a business owner with a high-risk and hard-to-insure company, you may want to ask around in professional circles to see if anyone you know or anyone with a similar business has used Citadel as their broker.

You cannot get quotes from the Citadel website. Instead, you will have to contact them via email or phone to get the quotes that you need.

If it’s auto insurance quotes that you are looking for, enter your ZIP code below and start comparing FREE quotes now!

References:

  1. http://www.citadelinsuranceservices.com/
  2. https://marketplace.cms.gov/
  3. http://citadelus.com/
  4. https://www.statefarm.com/claims/file-a-claim/auto
  5. https://en.wikipedia.org/wiki/Life_insurance
  6. http://www.bbb.org/