Mathew B. Sims is Editor-in-Chief and has authored, edited, and contributed to several books. He has been working in the insurance industry ensuring content is accurate for consumers who are searching for the best policies and rates. He has also been featured on sites like UpJourney.

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that exis...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent

UPDATED: Aug 24, 2020

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: 100 Wall Street, 28th Floor
City: New York
State: New York
ZIP Code: 10005
Phone Number:
Website:
Year Founded: 1838
AM Best Rating: N/A
Company Rating 0 (0 reviews)

Things to remember...

  • Alicot was previously owned by Atlantic Mutual Insurance
  • Castle Rock Agency property and casualty insurance
  • Castle Rock offers bodily injury and property damage liability coverage

ALICOT was owned by Atlantic Mutual and does not offer personal auto insurance. Atlantic Mutual, which had insured the legendary ship Titanic, was formally liquidated in May 2011.

For those seeking auto insurance quotes in the New York City area, a review of Castle Rock Agency follows.

Castle Rock Agency provides property and casualty insurance for autos, restaurants, churches, and other buildings. These policies are available for both personal and commercial customers living in New York, New Jersey, Pennsylvania, Connecticut, Massachusetts, Florida, and California.

See auto insurance rates from top providers in your area! Enter your zip code above to get started!

ALICOT Auto Insurance Alternative: Castle Rock Agency Contact Information

Castle Rock Agency is headquartered in New York City, but also has an office in Princeton, New Jersey. Customers can refer to the contact page on Castle Rock’s website for a list of phone numbers for each state in which Castle Rock operates.

The offices keep regular business hours, but Castle Rock promises that emails received from customers between the hours of 6:00 a.m. and 9:00 p.m. will almost always be answered to within an hour.

Castle Rock’s main office address is:

Castle Rock Agency, Inc.
853 Broadway, Suite 1602
New York, New York 10003
Phone: 212-360-2334
Website: http://www.castlerockagency.com

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ALICOT Auto Insurance Alternative: Castle Rock Agency Quotes

When a potential customer wants an auto insurance quote, they can refer to Castle Rock’s website, which contains a quote tab as well as a quote button on every page. There’s a form for the customer to complete that requires some personal information and details about the vehicles and drivers.

A Castle Rock agent will analyze the customer’s information, and then research several insurance carriers to find the best combination of price, coverage, and service.

The agent will contact the customer to discuss options. The page that contains the form also has a link to the Department of Motor Vehicle websites for all states, so the customer can be sure they are requesting the correct minimum liability coverage.

For customers traveling to Mexico, the Castle Rock website includes a link to information about Mexican auto insurance, which is required in Mexico.

Castle Rock offers the bodily injury and property damage liability coverage that is mandatory in most states, as well as packages consisting of different types of coverage. Customers can combine various types of protection into a package that suits their individual needs.

The other types of coverage are property damage liability protection, medical payments coverage, uninsured/underinsured motorist coverage, collision protection, comprehensive physical damage coverage, and rental reimbursement.

Castle Rock also offers boat and motorcycle insurance policies, as well as commercial auto insurance policies for business owners.

ALICOT Auto Insurance Alternative: Castle Rock Agency Claims

If a customer is involved in an accident or the insured vehicle sustains damage due to an incident like hitting an animal, the customer can file a claim by calling Castle Rock first, and then the insurance carrier.

The claimant should be sure to record details of the accident, gather personal and insurance information from other involved drivers, and call the police to file an incident report.

The information from the other driver should include their driver’s license number, registration, insurance carrier, and policy number. If possible, the claimant should take photos of the damage, and the positions of all involved vehicles.

Each of Castle Rock’s represented carriers has its own claims procedure, and many offer ways for the customer to track the progress online. The customer can find out details about their carrier’s claims process when they call to report the claim.

ALICOT Auto Insurance Alternative: Castle Rock Agency Customer Service

Castle Rock believes its success is because it educates its customers about auto insurance. When a customer is aware of what their insurance needs really are, they can make informed choices on both coverage and price.

Castle Rock agents can help customers to assess their level of risk, determine the effectiveness of the current insurance policies, and identify gaps in coverage.

Castle Rock has a reputation for excellent customer service because its agents make the most of their relationships within the insurance industry, and they aggressively negotiate for the best deals.

Enter your zip code below to see a list of the best auto insurance quotes in your area!

References:

  1. https://en.wikipedia.org/wiki/Atlantic_Mutual_Insurance_Company
  2. http://www1.nyc.gov/
  3. http://www.castlerockagency.com/
  4. http://www.castlerockagency.com
  5. https://www.thebalance.com/understanding-minimum-car-insurance-requirements-2645473
  6. https://www.esurance.com/insurance/international/mexico
  7. https://www.allstate.com/tools-and-resources/car-insurance/property-damage-liability-insurance.aspx
  8. https://www.allstate.com/auto-insurance/medical-payments-coverage.aspx
  9. https://www.thebalance.com/car-accidents-caused-by-animals-527081