This Ohio Security Auto Insurance Review is for Ohio Casualty, the Ohio-based insurance company that is an affiliate of Liberty Mutual Insurance. Ohio Casualty offers business and commercial insurance, including commercial auto insurance, property insurance, worker’s compensation and farm insurance.
Ohio Casualty does not offer personal car insurance, so individuals seeking an auto insurance quote or more information regarding auto insurance need to contact another company. On the home page of the Ohio Casualty website, customers looking for individual insurance are encouraged to visit Safeco Insurance based out of Seattle, Washington.
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Ohio Casualty serves a portion of the eastern United States and utilizes independent insurance agents to offer products and services to businesses. Liberty Mutual is the fifth largest insurance carrier in the world and has more than $31 billion in annual revenue.
Ohio Casualty Insurance Agents
Ohio Casualty provides quotes over the phone or in person with one of its agents. In addition, Ohio Casualty serves customers with multiple regional offices.
Ohio Casualty has agents located in seven different states, including Ohio, Kentucky, West Virginia, Virginia, Pennsylvania, Delaware, and Maryland. Ohio Security also serves the District of Columbia. Interested business customers can search for an agent by entering a street address, zip code, and search radius. However, Ohio Casualty agents are only able to offer business insurance products, so customers looking for individual coverage must contact another carrier and agent.
Ohio Casualty Locations
Ohio Casualty’s corporate office is located at 9450 Seward Road in Fairfield, Ohio. There are offices located throughout the eastern United States, including 25 offices within 25 miles of the corporate office.
Customers can search for an agent online; however, all of the search fields, including street address, city, state, zip code, and search radius, must be entered in order to get a list of agents.
Ohio Casualty Insurance Quotes
Ohio Casualty does not offer online auto insurance quotes. Commercial customers are encouraged to contact one of the independent insurance agents or call the main Ohio Casualty toll-free phone number.
Ohio Casualty Insurance Claims
While Ohio Casualty does not offer customers the ability to file a claim online, business customers are able to call a dedicated, toll-free claims line at 1-866-255-5530. The claims line is available 24 hours a day, seven days a week.
The Ohio Casualty claims line allows customers to speak to a trained claims customer service representative, as well as get information on auto repair shops, rental car information, and emergency repairs.
Once the initial claim has been filed, a local independent claims specialist will stay in contact with the customer until the claim is finalized.
Ohio Casualty Reviews
Ohio Casualty is accredited by the Better Business Bureau (BBB) through its parent company, Liberty Mutual Insurance. Liberty Mutual has been accredited since 1931. In addition to being accredited, Ohio Casualty is assigned a rating. The best possible rating in these cases is an “A+”, and the worst is an “F.”
Tatings are based on a variety of factors including, but not limited to, length of time in business, the type of business, whether or not the company honored commitments to the Better Business Bureau, background information about the business, and more.
There is a total of 16 factors, and based on those, the BBB has assigned Ohio Casualty a grade of “A.” Over the past three years, there have been 392 complaints filed against Liberty Mutual, and all 392 have been closed.
The Better Business Bureau also has individual customer reviews on its website. However, these reviews were specifically for Liberty Mutual Insurance and not for Ohio Casualty.
Ohio Casualty is rated “A” (Excellent) by the A.M. Best Company, and the company has a stable outlook. In addition, Ohio Casualty has a long-term issuer credit rating of “a.”
Ohio Casualty Careers
There is a direct link on the home page of Ohio Casualty for careers, and that link takes prospective and interested individuals to the Liberty Mutual Group career webpage. On the page is a direct search for jobs, where individuals can look by job field and location, as well as find out information about the different career paths available, benefits, and company information.
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