National Casualty Auto Insurance Review

  • 11111
Address: 8877 North Gainey Center Drive
City: Scottsdale
State: AZ
ZIP: 85258
Phone Number: (800) 423-7675
AM Best Rating: A+
Market Cap: 5M
Year Founded: 1982

National Casualty Company is a subsidiary of Nationwide Insurance. Nationwide has a division of insurance under the Scottsdale Insurance Company division. Within that division are National Casualty Company, Scottsdale Insurance Company, Scottsdale Indemnity Company, Scottsdale Surplus Lines Insurance Company, Freedom Specialty, and Western Heritage Insurance Company. This auto insurance review will look at operations through both this Scottsdale entity and National Casualty.

Compare auto insurance quotes online by entering your zip code now!

The subsidiary, the Scottsdale Insurance Company, was established in 1982 with only 12 employees. Now there are over 1300 employees and annual premium sales in excess of two billion dollars. National Casualty Company has contributed to the success of Scottsdale as one of their insurance groups.

National Casualty Auto Insurance Company Policies

National Casualty writes policies for high risk drivers through wholesale agents, brokers, and program managers. Excess and surplus line insurers are not allowed to sell policies over the internet. Policies are sold only through agents and brokers who are local to the client.

National Casualty provides a variety of coverage for commercial vehicles such as ambulances, garbage trucks, public automobiles and vehicles of that nature. National Casualty provides auto liability, auto physical damage, cargo, excess auto, garage liability, garage keeper’s liability, and trucker’s general liability.

National Casualty Auto Insurance Agents

Auto insurance agents can only be found by calling Scottsdale Insurance. If you are an insurance professional looking for a National Casualty Agent, Broker, or Program Manager, you have the ability to locate the agent by inputting the agency name and state into the website’s tool box.

If you are an agent for National Casualty, the Scottsdale website allows you to login to the site with a user name and password.

National Casualty Auto Insurance Company Claims

Through Scottsdale Insurance, National Casualty Company policyholders can either report their auto insurance claims by telephone at (800) 423-7675 or through the website. If you are filing your claim on the website, you should have:

  • Your policy number
  • Information regarding the accident (time, place, and date)
  • Names and numbers of other parties involved
  • Details of the accident
  • Police report information

It takes approximately five to ten minutes to report the claim online. The site even provides a claim entry overview in video form for further explanation on filing a claim.

National Casualty Auto Insurance Company Locations

National Casualty Company maintains its administrative offices in Scottsdale, Arizona at:

8877 N. Gainey Center Drive
Scottsdale, AZ 85258
(800) 423-7675

A map and directions to the office can be found on the website.

National Casualty Insurance maintains its incorporation in Madison, Wisconsin, but there is no address for any offices listed on the Scottsdale Insurance website.

National Casualty Auto Insurance Careers

Jobs for National Casualty are available on the Scottsdale Insurance website. Simply input the job category, location, and any keywords to view all job opportunities. There is even a separate area for “hot job opportunities” that you can click on to view the job description, location, and requirements. The site also provides the ability to tell a friend about the job, save to a job cart to view later, and apply online.

On the website, there is the ability to establish an account, but it is not mandatory. By making an account you can save your resume, and set up a way for managers to contact you for jobs that fit your experience.

Scottsdale Insurance provides numerous benefits to its employees. For instance, there is profit-sharing, a 401(k), business casual attire permitted, flexible schedules, onsite ATM, professional development, tuition reimbursement, free underground parking and an onsite cafeteria. The company also offers its employees medical, dental, life, and accident insurance.

A unique attribute to working for National Casualty through Scottsdale Insurance is the associate assistance program which helps its employees when they need child or elder care.

Should you become employed by Scottsdale, there is even information on the website regarding the area of Scottsdale. There is a brief description of the area and links to learn more about the city.

National Casualty Auto Insurance Community Involvement

National Casualty believes in giving back to the community. They are active in the United Way campaign in Arizona and contribute yearly to local organizations. The company also encourages it employees to be involved in local charities like St. Mary’s Food Bank Alliance, American Red Cross, and the Boys and Girls Clubs of Greater Scottsdale.

In addition to community involvement, National Casualty believes in making a difference within their organization. They have implemented campaigns to cut water usage, recycling, energy conservation, implementing organized carpooling, and conservation of paper usage.

National Casualty Auto Insurance Awards

National Casualty is the proud recipient of many awards. For example:

  • Healthiest Employers in 2011
  • Most Admired Companies by Arizona Business Magazine in 2010
  • Top 125 businesses in the area of training by Training Magazine
  • Corporate Leader by Scottsdale Leadership, Inc., a local non-profit organization, in 2008

Nationwide is considered to be one of the largest insurance companies in the United States. It maintains an A+ rating by AM Best and an A rating by Standard & Poor’s. National Casualty receives the same ratings as Nationwide is their parent company.

National Casualty Auto Insurance Customer Reviews

National Casualty is a proud member of the Better Business Bureau. The Better Business Bureau has given National Casualty, under the Scottsdale Insurance name, a rating of an A-. The rating was lowered from an A to an A- due to 15 complaints filed through the Better Business Bureau. Two of the complaints were due to billing issues, two of the complaints were due to warranty issues, and 11 complaints were due to problems with service.

All of the above complaints have been deemed closed by the Better Business Bureau. However, eight of the complaints were closed within the last year, but all 15 were filed within the last three years. The Better Business Bureau assisted in 11 of the complaints filed. Although the BBB believed the company did everything in its power to resolve the complaints, four of these clients were still not satisfied with the resolution.

You can get online auto insurance quotes from active providers by typing your zip code into the free rates tool now!

Reviews for National Casualty Auto Insurance

  1. Quality Cab says:

    NEVER BUY INSURANCE FROM THESE CLOWNS! I have a taxi business, HAD a taxi business before I made the mistake by giving these idiots $4200.00 to put me out of business. There strategy is to confuse you with there unprofessional claims agents to mislead and lie to there policy holders. My agent Yolanda admitted she did not know how to do a commercial taxi claim. Pretty Sad business practices.

  2. Steve Feuerstein says:

    Worst insurance company I have ever delt with.. Agents will lie to you and then pass the buck to some other idiot agent. WARNING—IF ANYONE HAS INSURANCE POLICY WITH THESE PROGRAMMED IDIOTS I SUGGEST CANCELLING ASAP.

  3. Quality cab says:

    You are better with no Insurance than to throw money away on a policy that takes months to settle!

    • 11111
    Cletus says:

    This Co’s policy on claims is to Deny 100%, which then forces you to hire an Attorney to “prove” your claim was Legit in the 1st place!!
    Makes for a nasty long process, but if you follow thru, it costs them much more than it would have to just paying the claim, so just have to let the CFO know how foolish they were & he will note it at next Board meeting.
    Got all my exp, fees & Court costs back. Now that’s satisfaction!!

    • 11111
    GURMINDER KAHLON says:

    We 185 cab driversof Seattle area, had our taxi cab liablty insurance with them from last three years. We had maintain a efficient and low loss runs,but conspiring with insurance agent they refuse to renew our policy in sept 2012.They even did not informe us about their intention as per the state law of 20 days.We all are making below poverty level wages.Their unfair biased business pratice occured as an irrepriable loss of $2000 per cabs.

  4. Litigant says:

    I wonder why this company is in the business of insuring properties?
    This Co’s policy on claims is to Deny 100% as indicated earlier and I wonder why? The FCC must drop this company among the company of insurers since this company is incapable of doing business ethically.
    If they insured a motorist, and an accident happens, why doesn’t settle the case as reported in the police records and as per admission of guilt by their insured clients. They are trying to circumvent the process by denying that they are liable and thus continue to pocket insurance fees without settlements for aggrieved parties. Their goal is 100% profit with no expense!

    Lawyers profit because companies such as this are around. Sue them. Do not even file a claim yourself. Use a lawyer so that they are able to get this point sound a clear!

Leave a Review for National Casualty Auto Insurance

*

Rating*